Mapping Tourists’ Destination (Dis)Satisfaction Attributes with User-Generated Content

Although the tourism industry has increasingly used social media, there has been little empirical research in terms of the attributes of tourist satisfaction and dissatisfaction with user-generated contents. The purpose of this study is to explore the attributes of tourist satisfaction and dissatisf...

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Autores principales: Woohyuk Kim, Sung-Bum Kim, Eunhye Park
Formato: article
Lenguaje:EN
Publicado: MDPI AG 2021
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Acceso en línea:https://doaj.org/article/2929bdaeeb5748c79c7bcc2b58ac58a5
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