Mapping Tourists’ Destination (Dis)Satisfaction Attributes with User-Generated Content
Although the tourism industry has increasingly used social media, there has been little empirical research in terms of the attributes of tourist satisfaction and dissatisfaction with user-generated contents. The purpose of this study is to explore the attributes of tourist satisfaction and dissatisf...
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Main Authors: | Woohyuk Kim, Sung-Bum Kim, Eunhye Park |
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Format: | article |
Language: | EN |
Published: |
MDPI AG
2021
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Subjects: | |
Online Access: | https://doaj.org/article/2929bdaeeb5748c79c7bcc2b58ac58a5 |
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