Investigating the moderating effect of the demographic factors on post-purchase regrets at malls in Sri Lanka
As of 2020, the retail sector faced an existential challenge with rapid changes as one of the many sectors. The recent impact was noted due to the present COVID-19 pandemic throughout the world. Most customers have moved on with e-commerce platforms, while traditional customers still struggle with i...
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Main Authors: | E.A.S.K. Ekanayake, E.A.C.P. Karunarathne |
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Format: | article |
Language: | EN |
Published: |
Ümit Hacıoğlu
2021
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Subjects: | |
Online Access: | https://doaj.org/article/2a9804653c764f62b7f3401d4a4c1c93 |
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