KANO model as a tool of effective customer satisfaction diagnostics of postal services

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Autores principales:	Maria Rostasova, Anna Padourova, Tatiana Corejova
Formato:	article
Lenguaje:	EN
Publicado:	Entrepreneurship and Sustainability Center 2020
Materias:	Environmental sciences GE1-350 Technological innovations. Automation HD45-45.2
Acceso en línea:	https://doaj.org/article/2abef1b084dc45d895ebc80553d8e0e9
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spelling	oai:doaj.org-article:2abef1b084dc45d895ebc80553d8e0e92021-11-13T17:42:55ZKANO model as a tool of effective customer satisfaction diagnostics of postal services2345-028210.9770/jesi.2020.8.2(49)https://doaj.org/article/2abef1b084dc45d895ebc80553d8e0e92020-12-01T00:00:00Zhttps://jssidoi.org/jesi/article/731https://doaj.org/toc/2345-0282Maria RostasovaAnna PadourovaTatiana CorejovaEntrepreneurship and Sustainability CenterarticleEnvironmental sciencesGE1-350Technological innovations. AutomationHD45-45.2ENEntrepreneurship and Sustainability Issues, Vol 8, Iss 2, Pp 811-828 (2020)
institution	DOAJ
collection	DOAJ
language	EN
topic	Environmental sciences GE1-350 Technological innovations. Automation HD45-45.2
spellingShingle	Environmental sciences GE1-350 Technological innovations. Automation HD45-45.2 Maria Rostasova Anna Padourova Tatiana Corejova KANO model as a tool of effective customer satisfaction diagnostics of postal services
format	article
author	Maria Rostasova Anna Padourova Tatiana Corejova
author_facet	Maria Rostasova Anna Padourova Tatiana Corejova
author_sort	Maria Rostasova
title	KANO model as a tool of effective customer satisfaction diagnostics of postal services
title_short	KANO model as a tool of effective customer satisfaction diagnostics of postal services
title_full	KANO model as a tool of effective customer satisfaction diagnostics of postal services
title_fullStr	KANO model as a tool of effective customer satisfaction diagnostics of postal services
title_full_unstemmed	KANO model as a tool of effective customer satisfaction diagnostics of postal services
title_sort	kano model as a tool of effective customer satisfaction diagnostics of postal services
publisher	Entrepreneurship and Sustainability Center
publishDate	2020
url	https://doaj.org/article/2abef1b084dc45d895ebc80553d8e0e9
work_keys_str_mv	AT mariarostasova kanomodelasatoolofeffectivecustomersatisfactiondiagnosticsofpostalservices AT annapadourova kanomodelasatoolofeffectivecustomersatisfactiondiagnosticsofpostalservices AT tatianacorejova kanomodelasatoolofeffectivecustomersatisfactiondiagnosticsofpostalservices
_version_	1718430065467850752

KANO model as a tool of effective customer satisfaction diagnostics of postal services

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