KANO model as a tool of effective customer satisfaction diagnostics of postal services

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KANO model as a tool of effective customer satisfaction diagnostics of postal services

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Detalles Bibliográficos
Autores principales:	Maria Rostasova, Anna Padourova, Tatiana Corejova
Formato:	article
Lenguaje:	EN
Publicado:	Entrepreneurship and Sustainability Center 2020
Materias:	Environmental sciences GE1-350 Technological innovations. Automation HD45-45.2
Acceso en línea:	https://doaj.org/article/2abef1b084dc45d895ebc80553d8e0e9
Etiquetas:	Agregar Etiqueta Sin Etiquetas, Sea el primero en etiquetar este registro!

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