The Effects of E-Satisfaction, E-Brand Loyalty and E-Trust Levels on Consumer Behavioral Intentions: A Study on Online Shoppers in Turkey

Buying product or services online has become a common practice among millions of people around the world. In this process, it is a matter of curiosity what factors affect the behavioral intentions of consumers. The purpose of this study to examine the effect of E-Trust, E-Satisfaction and E-Loyalty...

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Autores principales: Mehmet Sağlam, Maram Jarrar
Formato: article
Lenguaje:EN
Publicado: Collaboration (Ömer ÖZKAN, Murat Çemberci, Mustafa Emre Civelek, Nagehan Uca, Okşan Kibritçi) 2021
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Acceso en línea:https://doaj.org/article/2bc7384d8fd743b590b4d50a28b73928
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