A Study of the Counseling Service System Satisfaction for Teacher-Counselor in Tainan Elementary School

As the most important case management system in the school counseling work, the counseling service system must meet the needs and expectations of the school teacher-counselors (the main users). This investigation used the questionnaire survey method aimed at teacher-counselors in elementary schools...

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Autor principal: Hsiu-Hao Liu
Formato: article
Lenguaje:EN
Publicado: Atlantis Press 2021
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Acceso en línea:https://doaj.org/article/2d6fa7e826ba4f8998d95ee5e1de63e7
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spelling oai:doaj.org-article:2d6fa7e826ba4f8998d95ee5e1de63e72021-11-17T09:02:14ZA Study of the Counseling Service System Satisfaction for Teacher-Counselor in Tainan Elementary School10.2991/jrnal.k.210922.0091259613902352-6386https://doaj.org/article/2d6fa7e826ba4f8998d95ee5e1de63e72021-10-01T00:00:00Zhttps://www.atlantis-press.com/article/125961390/viewhttps://doaj.org/toc/2352-6386As the most important case management system in the school counseling work, the counseling service system must meet the needs and expectations of the school teacher-counselors (the main users). This investigation used the questionnaire survey method aimed at teacher-counselors in elementary schools in Tainan City to understand the degree of teacher-counselors’ satisfaction when they used the counseling service system. The results mainly found that counselor-teachers were most satisfied with “The items provided by the system website are completed and various.” followed by “The items provided by the system website are necessary items meeting the needs for counseling work.” while the least satisfactory item was “Using the system website helps me communicate and interact with others in counseling work.” In the five satisfaction dimensions of the system, the perceived ease of use and the usage attitude were found to be effective in explaining the system usage intention. Some practical implications of this research as well as topics worthy of further research were discussed at the conclusion of the research.Hsiu-Hao LiuAtlantis PressarticlePerceived usefulnessperceived ease of usecounseling service systemteacher-counselorTechnologyTENJournal of Robotics, Networking and Artificial Life (JRNAL), Vol 8, Iss 3 (2021)
institution DOAJ
collection DOAJ
language EN
topic Perceived usefulness
perceived ease of use
counseling service system
teacher-counselor
Technology
T
spellingShingle Perceived usefulness
perceived ease of use
counseling service system
teacher-counselor
Technology
T
Hsiu-Hao Liu
A Study of the Counseling Service System Satisfaction for Teacher-Counselor in Tainan Elementary School
description As the most important case management system in the school counseling work, the counseling service system must meet the needs and expectations of the school teacher-counselors (the main users). This investigation used the questionnaire survey method aimed at teacher-counselors in elementary schools in Tainan City to understand the degree of teacher-counselors’ satisfaction when they used the counseling service system. The results mainly found that counselor-teachers were most satisfied with “The items provided by the system website are completed and various.” followed by “The items provided by the system website are necessary items meeting the needs for counseling work.” while the least satisfactory item was “Using the system website helps me communicate and interact with others in counseling work.” In the five satisfaction dimensions of the system, the perceived ease of use and the usage attitude were found to be effective in explaining the system usage intention. Some practical implications of this research as well as topics worthy of further research were discussed at the conclusion of the research.
format article
author Hsiu-Hao Liu
author_facet Hsiu-Hao Liu
author_sort Hsiu-Hao Liu
title A Study of the Counseling Service System Satisfaction for Teacher-Counselor in Tainan Elementary School
title_short A Study of the Counseling Service System Satisfaction for Teacher-Counselor in Tainan Elementary School
title_full A Study of the Counseling Service System Satisfaction for Teacher-Counselor in Tainan Elementary School
title_fullStr A Study of the Counseling Service System Satisfaction for Teacher-Counselor in Tainan Elementary School
title_full_unstemmed A Study of the Counseling Service System Satisfaction for Teacher-Counselor in Tainan Elementary School
title_sort study of the counseling service system satisfaction for teacher-counselor in tainan elementary school
publisher Atlantis Press
publishDate 2021
url https://doaj.org/article/2d6fa7e826ba4f8998d95ee5e1de63e7
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