A systemic methodology for the reduction of complexity of the balanced scorecard in the manufacturing environment

The main objective of this paper is to develop and validate a methodology to select the most important key performance indicators from the balanced scorecard. The methodology uses and validates the implicit systemic hypothesis in the balanced scorecard model, together with a qualitative and statisti...

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Autores principales: Rafael Sanchez-Marquez, José Miguel Albarracín Guillem, Eduardo Vicens-Salort, José Jabaloyes Vivas
Formato: article
Lenguaje:EN
Publicado: Taylor & Francis Group 2020
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Acceso en línea:https://doaj.org/article/2d905cbdf0a94e25a1eec9b9f44297c1
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spelling oai:doaj.org-article:2d905cbdf0a94e25a1eec9b9f44297c12021-12-02T14:41:51ZA systemic methodology for the reduction of complexity of the balanced scorecard in the manufacturing environment2331-197510.1080/23311975.2020.1720944https://doaj.org/article/2d905cbdf0a94e25a1eec9b9f44297c12020-01-01T00:00:00Zhttp://dx.doi.org/10.1080/23311975.2020.1720944https://doaj.org/toc/2331-1975The main objective of this paper is to develop and validate a methodology to select the most important key performance indicators from the balanced scorecard. The methodology uses and validates the implicit systemic hypothesis in the balanced scorecard model, together with a qualitative and statistical analysis. It helps to determine a small set of indicators that summarizes the company’s performance. The method was tested using actual data of 3 complete years of a multinational manufacturing company’s balanced scorecard. The results showed that the scorecard can be summarized in six metrics, one for each dimension, from an initial scorecard composed of 90 indicators. In addition to reducing complexity, the method tackles the hitherto unresolved issues of the analysis of the trade-offs between different dimensions and the lagged effects between metrics.Rafael Sanchez-MarquezJosé Miguel Albarracín GuillemEduardo Vicens-SalortJosé Jabaloyes VivasTaylor & Francis Grouparticlebalanced scorecard (bsc)strategy/policy deploymentlagged time serieskey performance indicators (kpis)operating system (os)dynamic principal component analysis (dipca)correlation analysisBusinessHF5001-6182Management. Industrial managementHD28-70ENCogent Business & Management, Vol 7, Iss 1 (2020)
institution DOAJ
collection DOAJ
language EN
topic balanced scorecard (bsc)
strategy/policy deployment
lagged time series
key performance indicators (kpis)
operating system (os)
dynamic principal component analysis (dipca)
correlation analysis
Business
HF5001-6182
Management. Industrial management
HD28-70
spellingShingle balanced scorecard (bsc)
strategy/policy deployment
lagged time series
key performance indicators (kpis)
operating system (os)
dynamic principal component analysis (dipca)
correlation analysis
Business
HF5001-6182
Management. Industrial management
HD28-70
Rafael Sanchez-Marquez
José Miguel Albarracín Guillem
Eduardo Vicens-Salort
José Jabaloyes Vivas
A systemic methodology for the reduction of complexity of the balanced scorecard in the manufacturing environment
description The main objective of this paper is to develop and validate a methodology to select the most important key performance indicators from the balanced scorecard. The methodology uses and validates the implicit systemic hypothesis in the balanced scorecard model, together with a qualitative and statistical analysis. It helps to determine a small set of indicators that summarizes the company’s performance. The method was tested using actual data of 3 complete years of a multinational manufacturing company’s balanced scorecard. The results showed that the scorecard can be summarized in six metrics, one for each dimension, from an initial scorecard composed of 90 indicators. In addition to reducing complexity, the method tackles the hitherto unresolved issues of the analysis of the trade-offs between different dimensions and the lagged effects between metrics.
format article
author Rafael Sanchez-Marquez
José Miguel Albarracín Guillem
Eduardo Vicens-Salort
José Jabaloyes Vivas
author_facet Rafael Sanchez-Marquez
José Miguel Albarracín Guillem
Eduardo Vicens-Salort
José Jabaloyes Vivas
author_sort Rafael Sanchez-Marquez
title A systemic methodology for the reduction of complexity of the balanced scorecard in the manufacturing environment
title_short A systemic methodology for the reduction of complexity of the balanced scorecard in the manufacturing environment
title_full A systemic methodology for the reduction of complexity of the balanced scorecard in the manufacturing environment
title_fullStr A systemic methodology for the reduction of complexity of the balanced scorecard in the manufacturing environment
title_full_unstemmed A systemic methodology for the reduction of complexity of the balanced scorecard in the manufacturing environment
title_sort systemic methodology for the reduction of complexity of the balanced scorecard in the manufacturing environment
publisher Taylor & Francis Group
publishDate 2020
url https://doaj.org/article/2d905cbdf0a94e25a1eec9b9f44297c1
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