A systemic methodology for the reduction of complexity of the balanced scorecard in the manufacturing environment
The main objective of this paper is to develop and validate a methodology to select the most important key performance indicators from the balanced scorecard. The methodology uses and validates the implicit systemic hypothesis in the balanced scorecard model, together with a qualitative and statisti...
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Taylor & Francis Group
2020
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oai:doaj.org-article:2d905cbdf0a94e25a1eec9b9f44297c12021-12-02T14:41:51ZA systemic methodology for the reduction of complexity of the balanced scorecard in the manufacturing environment2331-197510.1080/23311975.2020.1720944https://doaj.org/article/2d905cbdf0a94e25a1eec9b9f44297c12020-01-01T00:00:00Zhttp://dx.doi.org/10.1080/23311975.2020.1720944https://doaj.org/toc/2331-1975The main objective of this paper is to develop and validate a methodology to select the most important key performance indicators from the balanced scorecard. The methodology uses and validates the implicit systemic hypothesis in the balanced scorecard model, together with a qualitative and statistical analysis. It helps to determine a small set of indicators that summarizes the company’s performance. The method was tested using actual data of 3 complete years of a multinational manufacturing company’s balanced scorecard. The results showed that the scorecard can be summarized in six metrics, one for each dimension, from an initial scorecard composed of 90 indicators. In addition to reducing complexity, the method tackles the hitherto unresolved issues of the analysis of the trade-offs between different dimensions and the lagged effects between metrics.Rafael Sanchez-MarquezJosé Miguel Albarracín GuillemEduardo Vicens-SalortJosé Jabaloyes VivasTaylor & Francis Grouparticlebalanced scorecard (bsc)strategy/policy deploymentlagged time serieskey performance indicators (kpis)operating system (os)dynamic principal component analysis (dipca)correlation analysisBusinessHF5001-6182Management. Industrial managementHD28-70ENCogent Business & Management, Vol 7, Iss 1 (2020) |
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DOAJ |
language |
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topic |
balanced scorecard (bsc) strategy/policy deployment lagged time series key performance indicators (kpis) operating system (os) dynamic principal component analysis (dipca) correlation analysis Business HF5001-6182 Management. Industrial management HD28-70 |
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balanced scorecard (bsc) strategy/policy deployment lagged time series key performance indicators (kpis) operating system (os) dynamic principal component analysis (dipca) correlation analysis Business HF5001-6182 Management. Industrial management HD28-70 Rafael Sanchez-Marquez José Miguel Albarracín Guillem Eduardo Vicens-Salort José Jabaloyes Vivas A systemic methodology for the reduction of complexity of the balanced scorecard in the manufacturing environment |
description |
The main objective of this paper is to develop and validate a methodology to select the most important key performance indicators from the balanced scorecard. The methodology uses and validates the implicit systemic hypothesis in the balanced scorecard model, together with a qualitative and statistical analysis. It helps to determine a small set of indicators that summarizes the company’s performance. The method was tested using actual data of 3 complete years of a multinational manufacturing company’s balanced scorecard. The results showed that the scorecard can be summarized in six metrics, one for each dimension, from an initial scorecard composed of 90 indicators. In addition to reducing complexity, the method tackles the hitherto unresolved issues of the analysis of the trade-offs between different dimensions and the lagged effects between metrics. |
format |
article |
author |
Rafael Sanchez-Marquez José Miguel Albarracín Guillem Eduardo Vicens-Salort José Jabaloyes Vivas |
author_facet |
Rafael Sanchez-Marquez José Miguel Albarracín Guillem Eduardo Vicens-Salort José Jabaloyes Vivas |
author_sort |
Rafael Sanchez-Marquez |
title |
A systemic methodology for the reduction of complexity of the balanced scorecard in the manufacturing environment |
title_short |
A systemic methodology for the reduction of complexity of the balanced scorecard in the manufacturing environment |
title_full |
A systemic methodology for the reduction of complexity of the balanced scorecard in the manufacturing environment |
title_fullStr |
A systemic methodology for the reduction of complexity of the balanced scorecard in the manufacturing environment |
title_full_unstemmed |
A systemic methodology for the reduction of complexity of the balanced scorecard in the manufacturing environment |
title_sort |
systemic methodology for the reduction of complexity of the balanced scorecard in the manufacturing environment |
publisher |
Taylor & Francis Group |
publishDate |
2020 |
url |
https://doaj.org/article/2d905cbdf0a94e25a1eec9b9f44297c1 |
work_keys_str_mv |
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1718389859424403456 |