A systemic methodology for the reduction of complexity of the balanced scorecard in the manufacturing environment

The main objective of this paper is to develop and validate a methodology to select the most important key performance indicators from the balanced scorecard. The methodology uses and validates the implicit systemic hypothesis in the balanced scorecard model, together with a qualitative and statisti...

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Autores principales: Rafael Sanchez-Marquez, José Miguel Albarracín Guillem, Eduardo Vicens-Salort, José Jabaloyes Vivas
Formato: article
Lenguaje:EN
Publicado: Taylor & Francis Group 2020
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Acceso en línea:https://doaj.org/article/2d905cbdf0a94e25a1eec9b9f44297c1
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