Values of Government Public Relations for a Rocky Road to Participatory Democracy: Testing Public Engagement, Empowerment, and Serenity Hypotheses in Public Sector Communication

<span class="abs_content">Voluntary citizen attention and actions are key to successful public-sector communication. We investigated the conditions which increase such attention and actions using the situational theory of problem solving (STOPS) and government-citizen relationships (...

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Autores principales:	Myoung-Gi Chon, Hyelim Lee, Jeong-Nam Kim
Formato:	article
Lenguaje:	EN
Publicado:	Coordinamento SIBA 2020
Materias:	government-citizen relationships participatory democracy public engagement public-sector communication situational theory of problem solving Political science (General) JA1-92
Acceso en línea:	https://doaj.org/article/2da46f688353432c99d0a80e5b75b2f8
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spelling	oai:doaj.org-article:2da46f688353432c99d0a80e5b75b2f82021-11-21T15:11:41ZValues of Government Public Relations for a Rocky Road to Participatory Democracy: Testing Public Engagement, Empowerment, and Serenity Hypotheses in Public Sector Communication1972-76232035-660910.1285/i20356609v13i2p1110https://doaj.org/article/2da46f688353432c99d0a80e5b75b2f82020-07-01T00:00:00Zhttp://siba-ese.unisalento.it/index.php/paco/article/view/22504https://doaj.org/toc/1972-7623https://doaj.org/toc/2035-6609<span class="abs_content">Voluntary citizen attention and actions are key to successful public-sector communication. We investigated the conditions which increase such attention and actions using the situational theory of problem solving (STOPS) and government-citizen relationships (GCRs). Using three national issues consisting of an environmental issue, a social issue, and a political issue from South Korea (N=275), this study examined three hypotheses regarding public engagement effect (the effect of GCRs on political conversations on national issues), government empowerment effect (the effects of GCRs and issue-specific trust toward government on constraint recognition), and public serenity effect (the effect of issue-specific trust on problem recognition and involvement recognition). We found significant public engagement and government empowerment effects and partially significant public serenity effect. The results of the public serenity investigation found that issue-specific trust toward government was significant with problem recognition but insignificant with involvement recognition. Consequently, the findings illustrate strategic values in government-citizen relationships on public engagement, empowerment, and serenity to enable participatory democracy.</span><br />Myoung-Gi ChonHyelim LeeJeong-Nam KimCoordinamento SIBAarticlegovernment-citizen relationshipsparticipatory democracypublic engagementpublic-sector communicationsituational theory of problem solvingPolitical science (General)JA1-92ENPartecipazione e Conflitto, Vol 13, Iss 2, Pp 1110-1131 (2020)
institution	DOAJ
collection	DOAJ
language	EN
topic	government-citizen relationships participatory democracy public engagement public-sector communication situational theory of problem solving Political science (General) JA1-92
spellingShingle	government-citizen relationships participatory democracy public engagement public-sector communication situational theory of problem solving Political science (General) JA1-92 Myoung-Gi Chon Hyelim Lee Jeong-Nam Kim Values of Government Public Relations for a Rocky Road to Participatory Democracy: Testing Public Engagement, Empowerment, and Serenity Hypotheses in Public Sector Communication
description	<span class="abs_content">Voluntary citizen attention and actions are key to successful public-sector communication. We investigated the conditions which increase such attention and actions using the situational theory of problem solving (STOPS) and government-citizen relationships (GCRs). Using three national issues consisting of an environmental issue, a social issue, and a political issue from South Korea (N=275), this study examined three hypotheses regarding public engagement effect (the effect of GCRs on political conversations on national issues), government empowerment effect (the effects of GCRs and issue-specific trust toward government on constraint recognition), and public serenity effect (the effect of issue-specific trust on problem recognition and involvement recognition). We found significant public engagement and government empowerment effects and partially significant public serenity effect. The results of the public serenity investigation found that issue-specific trust toward government was significant with problem recognition but insignificant with involvement recognition. Consequently, the findings illustrate strategic values in government-citizen relationships on public engagement, empowerment, and serenity to enable participatory democracy.</span><br />
format	article
author	Myoung-Gi Chon Hyelim Lee Jeong-Nam Kim
author_facet	Myoung-Gi Chon Hyelim Lee Jeong-Nam Kim
author_sort	Myoung-Gi Chon
title	Values of Government Public Relations for a Rocky Road to Participatory Democracy: Testing Public Engagement, Empowerment, and Serenity Hypotheses in Public Sector Communication
title_short	Values of Government Public Relations for a Rocky Road to Participatory Democracy: Testing Public Engagement, Empowerment, and Serenity Hypotheses in Public Sector Communication
title_full	Values of Government Public Relations for a Rocky Road to Participatory Democracy: Testing Public Engagement, Empowerment, and Serenity Hypotheses in Public Sector Communication
title_fullStr	Values of Government Public Relations for a Rocky Road to Participatory Democracy: Testing Public Engagement, Empowerment, and Serenity Hypotheses in Public Sector Communication
title_full_unstemmed	Values of Government Public Relations for a Rocky Road to Participatory Democracy: Testing Public Engagement, Empowerment, and Serenity Hypotheses in Public Sector Communication
title_sort	values of government public relations for a rocky road to participatory democracy: testing public engagement, empowerment, and serenity hypotheses in public sector communication
publisher	Coordinamento SIBA
publishDate	2020
url	https://doaj.org/article/2da46f688353432c99d0a80e5b75b2f8
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Values of Government Public Relations for a Rocky Road to Participatory Democracy: Testing Public Engagement, Empowerment, and Serenity Hypotheses in Public Sector Communication

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