A label indicating an old year of establishment improves evaluations of restaurants and shops serving traditional foods

This study examined whether the presence of product information focused on a past era (e.g., year of establishment) improved consumers’ evaluations of a shop serving traditional products when the label and shop were congruent in terms of temporal focus. Across five experiments, participants viewed a...

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Autores principales: Tomoki Maezawa, Jun I. Kawahara
Formato: article
Lenguaje:EN
Publicado: Public Library of Science (PLoS) 2021
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Acceso en línea:https://doaj.org/article/2e57d4780c8845bd927b6f60b90a9e06
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spelling oai:doaj.org-article:2e57d4780c8845bd927b6f60b90a9e062021-11-18T06:34:40ZA label indicating an old year of establishment improves evaluations of restaurants and shops serving traditional foods1932-6203https://doaj.org/article/2e57d4780c8845bd927b6f60b90a9e062021-01-01T00:00:00Zhttps://www.ncbi.nlm.nih.gov/pmc/articles/PMC8580222/?tool=EBIhttps://doaj.org/toc/1932-6203This study examined whether the presence of product information focused on a past era (e.g., year of establishment) improved consumers’ evaluations of a shop serving traditional products when the label and shop were congruent in terms of temporal focus. Across five experiments, participants viewed and evaluated advertisements from traditional food restaurants and shops that showed an old year of establishment. They showed favorable evaluations of the restaurants and food shops more frequently when a label focused on the past was displayed than when the label was absent or when a label focused on the present was displayed. Subsequent experiments indicated that this labeling effect was strongest when the label and shop were consistent in terms of traditional culture such that the year of establishment on the label showed the Japanese era name (Japan’s traditional date format) and was accompanied by Japanese classic foods. Importantly, in this study, qualitative domains were consistently improved more often than were ratings of visit intention and expected taste. The results suggest that temporal congruence between the label and restaurants rated plays an essential role in ensuring that these advertisements are effective in improving positive evaluations.Tomoki MaezawaJun I. KawaharaPublic Library of Science (PLoS)articleMedicineRScienceQENPLoS ONE, Vol 16, Iss 11 (2021)
institution DOAJ
collection DOAJ
language EN
topic Medicine
R
Science
Q
spellingShingle Medicine
R
Science
Q
Tomoki Maezawa
Jun I. Kawahara
A label indicating an old year of establishment improves evaluations of restaurants and shops serving traditional foods
description This study examined whether the presence of product information focused on a past era (e.g., year of establishment) improved consumers’ evaluations of a shop serving traditional products when the label and shop were congruent in terms of temporal focus. Across five experiments, participants viewed and evaluated advertisements from traditional food restaurants and shops that showed an old year of establishment. They showed favorable evaluations of the restaurants and food shops more frequently when a label focused on the past was displayed than when the label was absent or when a label focused on the present was displayed. Subsequent experiments indicated that this labeling effect was strongest when the label and shop were consistent in terms of traditional culture such that the year of establishment on the label showed the Japanese era name (Japan’s traditional date format) and was accompanied by Japanese classic foods. Importantly, in this study, qualitative domains were consistently improved more often than were ratings of visit intention and expected taste. The results suggest that temporal congruence between the label and restaurants rated plays an essential role in ensuring that these advertisements are effective in improving positive evaluations.
format article
author Tomoki Maezawa
Jun I. Kawahara
author_facet Tomoki Maezawa
Jun I. Kawahara
author_sort Tomoki Maezawa
title A label indicating an old year of establishment improves evaluations of restaurants and shops serving traditional foods
title_short A label indicating an old year of establishment improves evaluations of restaurants and shops serving traditional foods
title_full A label indicating an old year of establishment improves evaluations of restaurants and shops serving traditional foods
title_fullStr A label indicating an old year of establishment improves evaluations of restaurants and shops serving traditional foods
title_full_unstemmed A label indicating an old year of establishment improves evaluations of restaurants and shops serving traditional foods
title_sort label indicating an old year of establishment improves evaluations of restaurants and shops serving traditional foods
publisher Public Library of Science (PLoS)
publishDate 2021
url https://doaj.org/article/2e57d4780c8845bd927b6f60b90a9e06
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