Corporate Social Responsibility and Organizational Performance: Mediating Role of Employee Job Satisfaction

The study assesses the relationship between corporate social responsibility (CSR) and organizational performance of the companies listed on Ghana Stock Exchange (GSE). It further investigates the mediating effects of employee satisfaction on the relationship between CSR and OP. The survey data was c...

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Autores principales: YuSheng Kong, Ali Shaibu, Akeji Alhassan Alolo Abdul-Rasheed, Musah Abdul-Aziz Ibn, Ismaila Musah
Formato: article
Lenguaje:EN
Publicado: Sciendo 2021
Materias:
m14
m12
l25
Acceso en línea:https://doaj.org/article/2eec509692fe4197b2fc15513c7480a9
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Sumario:The study assesses the relationship between corporate social responsibility (CSR) and organizational performance of the companies listed on Ghana Stock Exchange (GSE). It further investigates the mediating effects of employee satisfaction on the relationship between CSR and OP. The survey data was collected from 246 responses, comprising junior and senior staff, senior level managers who are in charge of the day-to-day running of the companies and they are in the position to provide adequate and sufficient information with regards to the companies. A SmartPLS (version 3.2.3) was used to analyse the data. The findings of the study show that CSR activities significantly and positively influence organizational performance. This influence is found to be pronounced especially when CSR activities are deliberately exercised toward internal stakeholders. A positive relationship was found between CSR and ESAT, while ESAT also influence OP positively.