Business Analytics and Sociomateriality: A Study on the Practice of Revenue Management in an Airline Company

The aim of this article is to address the Business Analytics (BA) practice based on the sociomateriality approach within the Revenue Management (RM) context of an airline. The study proposes that BA is an active engagement process which is set between analysts and business managers according to thei...

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Autores principales: Claudia Xavier Cavalcanti, Alfredo Rodrigues Leite da Silva
Formato: article
Lenguaje:EN
PT
Publicado: FUCAPE Business School 2020
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Acceso en línea:https://doaj.org/article/2f35122704494e9fa353cc68813fae00
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spelling oai:doaj.org-article:2f35122704494e9fa353cc68813fae002021-11-11T15:48:08ZBusiness Analytics and Sociomateriality: A Study on the Practice of Revenue Management in an Airline Company1807-734X10.15728/bbr.2020.17.4.4https://doaj.org/article/2f35122704494e9fa353cc68813fae002020-01-01T00:00:00Zhttp://www.redalyc.org/articulo.oa?id=123064005004https://doaj.org/toc/1807-734XThe aim of this article is to address the Business Analytics (BA) practice based on the sociomateriality approach within the Revenue Management (RM) context of an airline. The study proposes that BA is an active engagement process which is set between analysts and business managers according to their sociomaterial imbrication with analytical data and tools, which areused to generate new insights. The discussion is substantiated by the theoretical articulation of BA as applied to RM based on the sociomateriality approach, which acknowledges the synergetic interaction between human and material dimensions by keeping their distinction from intentionality. The empirical investigation followed a qualitative design supported by non-participatory observation, interview and document research, which were the data collection techniques. The collected data was analyzed through spiral analysis associated with a practices’ description and analyses framework. Results have supported the BA proposition by evidencing the human/material dimension entanglement to produce BA-practice specificities.Claudia Xavier CavalcantiAlfredo Rodrigues Leite da SilvaFUCAPE Business Schoolarticlebusiness analyticsrevenue managementssociomaterialityimbrication of agenciesBusinessHF5001-6182ENPTBBR: Brazilian Business Review, Vol 17, Iss 4, Pp 419-438 (2020)
institution DOAJ
collection DOAJ
language EN
PT
topic business analytics
revenue managements
sociomateriality
imbrication of agencies
Business
HF5001-6182
spellingShingle business analytics
revenue managements
sociomateriality
imbrication of agencies
Business
HF5001-6182
Claudia Xavier Cavalcanti
Alfredo Rodrigues Leite da Silva
Business Analytics and Sociomateriality: A Study on the Practice of Revenue Management in an Airline Company
description The aim of this article is to address the Business Analytics (BA) practice based on the sociomateriality approach within the Revenue Management (RM) context of an airline. The study proposes that BA is an active engagement process which is set between analysts and business managers according to their sociomaterial imbrication with analytical data and tools, which areused to generate new insights. The discussion is substantiated by the theoretical articulation of BA as applied to RM based on the sociomateriality approach, which acknowledges the synergetic interaction between human and material dimensions by keeping their distinction from intentionality. The empirical investigation followed a qualitative design supported by non-participatory observation, interview and document research, which were the data collection techniques. The collected data was analyzed through spiral analysis associated with a practices’ description and analyses framework. Results have supported the BA proposition by evidencing the human/material dimension entanglement to produce BA-practice specificities.
format article
author Claudia Xavier Cavalcanti
Alfredo Rodrigues Leite da Silva
author_facet Claudia Xavier Cavalcanti
Alfredo Rodrigues Leite da Silva
author_sort Claudia Xavier Cavalcanti
title Business Analytics and Sociomateriality: A Study on the Practice of Revenue Management in an Airline Company
title_short Business Analytics and Sociomateriality: A Study on the Practice of Revenue Management in an Airline Company
title_full Business Analytics and Sociomateriality: A Study on the Practice of Revenue Management in an Airline Company
title_fullStr Business Analytics and Sociomateriality: A Study on the Practice of Revenue Management in an Airline Company
title_full_unstemmed Business Analytics and Sociomateriality: A Study on the Practice of Revenue Management in an Airline Company
title_sort business analytics and sociomateriality: a study on the practice of revenue management in an airline company
publisher FUCAPE Business School
publishDate 2020
url https://doaj.org/article/2f35122704494e9fa353cc68813fae00
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AT alfredorodriguesleitedasilva businessanalyticsandsociomaterialityastudyonthepracticeofrevenuemanagementinanairlinecompany
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