Circumstances, Patterns, and Reporting of Incidents of Workplace Violence among Resident Doctors Posted at Selected Departments of a Tertiary-Care Hospital in Kolkata, India

Objective: Violence at work is a major cause of workplace inequality, discrimination, stigmatization, and conflict. The present study intends to describe the pattern of workplace violence (WPV) in a tertiary-level hospital in India with the objectives of discovering the magnitude of self-reported vi...

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Autores principales:	Mousumi Datta, Adwitiya Das
Formato:	article
Lenguaje:	EN
Publicado:	Prince of Songkla University 2021
Materias:	doctors hospitals india workplace violence Medicine R
Acceso en línea:	https://doaj.org/article/30099b36133a4eb69c0d1336ec59812b
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spelling	oai:doaj.org-article:30099b36133a4eb69c0d1336ec59812b2021-11-25T08:25:12ZCircumstances, Patterns, and Reporting of Incidents of Workplace Violence among Resident Doctors Posted at Selected Departments of a Tertiary-Care Hospital in Kolkata, India2586-99812630-055910.31584/jhsmr.2021815https://doaj.org/article/30099b36133a4eb69c0d1336ec59812b2021-11-01T00:00:00Zhttps://www.jhsmr.org/index.php/jhsmr/article/view/815https://doaj.org/toc/2586-9981https://doaj.org/toc/2630-0559Objective: Violence at work is a major cause of workplace inequality, discrimination, stigmatization, and conflict. The present study intends to describe the pattern of workplace violence (WPV) in a tertiary-level hospital in India with the objectives of discovering the magnitude of self-reported violence, its type, and the circumstances surrounding and response to such incidents. Material and Methods: The study is of a descriptive type. Its participants were either undergraduate or postgraduate residents at the selected hospital. The data collection tool was and a questionnaire adapted from that used in the World Health Organization’s Workplace Violence in the Health Sector Survey. The period of data collection was one month. Results: Three hundred and twenty two completed questionnaires were analyzed; 76.1% of respondents experienced violence at their workplace. The incidents of psychological violence were higher than those of a physical nature (63.1% vs. 42.9%, respectively). Psychological violence was significantly higher during day shifts and in outdoor or emergency room settings, while physical violence was common during night shifts and in indoor wards. Repeat incidents were more commonly associated with psychological violence. Even though most incidents were not reported, 96.0% of respondents considered WPV a major concern, and the improvement of security measures was most widely suggested as a solution to prevent violence at work. Conclusion: The high incidence of WPV in a tertiary healthcare setting reported in this study is in agreement with the findings of similar studies. Improving security measures and doctor- patient communication may help reduce such occurrences. Designing a robust reporting system and conducting regular and thorough audits of violent incidents can help boost the morale of healthcare staffs as well as plan preventive strategies.Mousumi DattaAdwitiya DasPrince of Songkla Universityarticledoctorshospitalsindiaworkplace violenceMedicineRENJournal of Health Science and Medical Research (JHSMR), Vol 40, Iss 1, Pp 35-43 (2021)
institution	DOAJ
collection	DOAJ
language	EN
topic	doctors hospitals india workplace violence Medicine R
spellingShingle	doctors hospitals india workplace violence Medicine R Mousumi Datta Adwitiya Das Circumstances, Patterns, and Reporting of Incidents of Workplace Violence among Resident Doctors Posted at Selected Departments of a Tertiary-Care Hospital in Kolkata, India
description	Objective: Violence at work is a major cause of workplace inequality, discrimination, stigmatization, and conflict. The present study intends to describe the pattern of workplace violence (WPV) in a tertiary-level hospital in India with the objectives of discovering the magnitude of self-reported violence, its type, and the circumstances surrounding and response to such incidents. Material and Methods: The study is of a descriptive type. Its participants were either undergraduate or postgraduate residents at the selected hospital. The data collection tool was and a questionnaire adapted from that used in the World Health Organization’s Workplace Violence in the Health Sector Survey. The period of data collection was one month. Results: Three hundred and twenty two completed questionnaires were analyzed; 76.1% of respondents experienced violence at their workplace. The incidents of psychological violence were higher than those of a physical nature (63.1% vs. 42.9%, respectively). Psychological violence was significantly higher during day shifts and in outdoor or emergency room settings, while physical violence was common during night shifts and in indoor wards. Repeat incidents were more commonly associated with psychological violence. Even though most incidents were not reported, 96.0% of respondents considered WPV a major concern, and the improvement of security measures was most widely suggested as a solution to prevent violence at work. Conclusion: The high incidence of WPV in a tertiary healthcare setting reported in this study is in agreement with the findings of similar studies. Improving security measures and doctor- patient communication may help reduce such occurrences. Designing a robust reporting system and conducting regular and thorough audits of violent incidents can help boost the morale of healthcare staffs as well as plan preventive strategies.
format	article
author	Mousumi Datta Adwitiya Das
author_facet	Mousumi Datta Adwitiya Das
author_sort	Mousumi Datta
title	Circumstances, Patterns, and Reporting of Incidents of Workplace Violence among Resident Doctors Posted at Selected Departments of a Tertiary-Care Hospital in Kolkata, India
title_short	Circumstances, Patterns, and Reporting of Incidents of Workplace Violence among Resident Doctors Posted at Selected Departments of a Tertiary-Care Hospital in Kolkata, India
title_full	Circumstances, Patterns, and Reporting of Incidents of Workplace Violence among Resident Doctors Posted at Selected Departments of a Tertiary-Care Hospital in Kolkata, India
title_fullStr	Circumstances, Patterns, and Reporting of Incidents of Workplace Violence among Resident Doctors Posted at Selected Departments of a Tertiary-Care Hospital in Kolkata, India
title_full_unstemmed	Circumstances, Patterns, and Reporting of Incidents of Workplace Violence among Resident Doctors Posted at Selected Departments of a Tertiary-Care Hospital in Kolkata, India
title_sort	circumstances, patterns, and reporting of incidents of workplace violence among resident doctors posted at selected departments of a tertiary-care hospital in kolkata, india
publisher	Prince of Songkla University
publishDate	2021
url	https://doaj.org/article/30099b36133a4eb69c0d1336ec59812b
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Circumstances, Patterns, and Reporting of Incidents of Workplace Violence among Resident Doctors Posted at Selected Departments of a Tertiary-Care Hospital in Kolkata, India

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