Organizational Learning Capacity and Sustainability Challenges in Times of Crisis: A Study on Tourism SMEs in Galicia (Spain)

The COVID-19 crisis has encouraged a major shift towards greater environmental awareness and sustainable consumption. However, in times of severe crisis, SMEs primarily look to return to normalcy and their own survival rather than implementing a sustainable agenda. This paper aims to contribute to t...

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Autores principales: Diego R. Toubes, Noelia Araújo-Vila, José A. Fraiz-Brea
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Publicado: MDPI AG 2021
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Acceso en línea:https://doaj.org/article/306dd862aca6466a9e736378eafa3bbf
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spelling oai:doaj.org-article:306dd862aca6466a9e736378eafa3bbf2021-11-11T19:28:37ZOrganizational Learning Capacity and Sustainability Challenges in Times of Crisis: A Study on Tourism SMEs in Galicia (Spain)10.3390/su1321117642071-1050https://doaj.org/article/306dd862aca6466a9e736378eafa3bbf2021-10-01T00:00:00Zhttps://www.mdpi.com/2071-1050/13/21/11764https://doaj.org/toc/2071-1050The COVID-19 crisis has encouraged a major shift towards greater environmental awareness and sustainable consumption. However, in times of severe crisis, SMEs primarily look to return to normalcy and their own survival rather than implementing a sustainable agenda. This paper aims to contribute to the understanding of the learning problems faced by small tourism enterprises in a crisis such as the COVID-19 pandemic. This paper explores the learning capacity of SMEs and the importance of establishing mechanisms that provide SMEs with the keys to organizational learning as a source of continuous knowledge. Open-ended semi-structured interviews with 39 tourism SMEs managers in Galicia (Spain) were conducted during the toughest months of the COVID-19 pandemic. The results show that SMEs have not been fully involved in the learning process, which is mainly related to knowledge transfer and integration. DMOs can act as promoters of knowledge management for organizational preparedness by providing SMEs with learning mechanisms and strategies to go beyond simple problem solving when they arise.Diego R. ToubesNoelia Araújo-VilaJosé A. Fraiz-BreaMDPI AGarticleorganizational learningcrisis managementbarriers to learningknowledge transfersmall tourism enterprisesEnvironmental effects of industries and plantsTD194-195Renewable energy sourcesTJ807-830Environmental sciencesGE1-350ENSustainability, Vol 13, Iss 11764, p 11764 (2021)
institution DOAJ
collection DOAJ
language EN
topic organizational learning
crisis management
barriers to learning
knowledge transfer
small tourism enterprises
Environmental effects of industries and plants
TD194-195
Renewable energy sources
TJ807-830
Environmental sciences
GE1-350
spellingShingle organizational learning
crisis management
barriers to learning
knowledge transfer
small tourism enterprises
Environmental effects of industries and plants
TD194-195
Renewable energy sources
TJ807-830
Environmental sciences
GE1-350
Diego R. Toubes
Noelia Araújo-Vila
José A. Fraiz-Brea
Organizational Learning Capacity and Sustainability Challenges in Times of Crisis: A Study on Tourism SMEs in Galicia (Spain)
description The COVID-19 crisis has encouraged a major shift towards greater environmental awareness and sustainable consumption. However, in times of severe crisis, SMEs primarily look to return to normalcy and their own survival rather than implementing a sustainable agenda. This paper aims to contribute to the understanding of the learning problems faced by small tourism enterprises in a crisis such as the COVID-19 pandemic. This paper explores the learning capacity of SMEs and the importance of establishing mechanisms that provide SMEs with the keys to organizational learning as a source of continuous knowledge. Open-ended semi-structured interviews with 39 tourism SMEs managers in Galicia (Spain) were conducted during the toughest months of the COVID-19 pandemic. The results show that SMEs have not been fully involved in the learning process, which is mainly related to knowledge transfer and integration. DMOs can act as promoters of knowledge management for organizational preparedness by providing SMEs with learning mechanisms and strategies to go beyond simple problem solving when they arise.
format article
author Diego R. Toubes
Noelia Araújo-Vila
José A. Fraiz-Brea
author_facet Diego R. Toubes
Noelia Araújo-Vila
José A. Fraiz-Brea
author_sort Diego R. Toubes
title Organizational Learning Capacity and Sustainability Challenges in Times of Crisis: A Study on Tourism SMEs in Galicia (Spain)
title_short Organizational Learning Capacity and Sustainability Challenges in Times of Crisis: A Study on Tourism SMEs in Galicia (Spain)
title_full Organizational Learning Capacity and Sustainability Challenges in Times of Crisis: A Study on Tourism SMEs in Galicia (Spain)
title_fullStr Organizational Learning Capacity and Sustainability Challenges in Times of Crisis: A Study on Tourism SMEs in Galicia (Spain)
title_full_unstemmed Organizational Learning Capacity and Sustainability Challenges in Times of Crisis: A Study on Tourism SMEs in Galicia (Spain)
title_sort organizational learning capacity and sustainability challenges in times of crisis: a study on tourism smes in galicia (spain)
publisher MDPI AG
publishDate 2021
url https://doaj.org/article/306dd862aca6466a9e736378eafa3bbf
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AT noeliaaraujovila organizationallearningcapacityandsustainabilitychallengesintimesofcrisisastudyontourismsmesingaliciaspain
AT joseafraizbrea organizationallearningcapacityandsustainabilitychallengesintimesofcrisisastudyontourismsmesingaliciaspain
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