Organizational Learning Capacity and Sustainability Challenges in Times of Crisis: A Study on Tourism SMEs in Galicia (Spain)
The COVID-19 crisis has encouraged a major shift towards greater environmental awareness and sustainable consumption. However, in times of severe crisis, SMEs primarily look to return to normalcy and their own survival rather than implementing a sustainable agenda. This paper aims to contribute to t...
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MDPI AG
2021
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oai:doaj.org-article:306dd862aca6466a9e736378eafa3bbf2021-11-11T19:28:37ZOrganizational Learning Capacity and Sustainability Challenges in Times of Crisis: A Study on Tourism SMEs in Galicia (Spain)10.3390/su1321117642071-1050https://doaj.org/article/306dd862aca6466a9e736378eafa3bbf2021-10-01T00:00:00Zhttps://www.mdpi.com/2071-1050/13/21/11764https://doaj.org/toc/2071-1050The COVID-19 crisis has encouraged a major shift towards greater environmental awareness and sustainable consumption. However, in times of severe crisis, SMEs primarily look to return to normalcy and their own survival rather than implementing a sustainable agenda. This paper aims to contribute to the understanding of the learning problems faced by small tourism enterprises in a crisis such as the COVID-19 pandemic. This paper explores the learning capacity of SMEs and the importance of establishing mechanisms that provide SMEs with the keys to organizational learning as a source of continuous knowledge. Open-ended semi-structured interviews with 39 tourism SMEs managers in Galicia (Spain) were conducted during the toughest months of the COVID-19 pandemic. The results show that SMEs have not been fully involved in the learning process, which is mainly related to knowledge transfer and integration. DMOs can act as promoters of knowledge management for organizational preparedness by providing SMEs with learning mechanisms and strategies to go beyond simple problem solving when they arise.Diego R. ToubesNoelia Araújo-VilaJosé A. Fraiz-BreaMDPI AGarticleorganizational learningcrisis managementbarriers to learningknowledge transfersmall tourism enterprisesEnvironmental effects of industries and plantsTD194-195Renewable energy sourcesTJ807-830Environmental sciencesGE1-350ENSustainability, Vol 13, Iss 11764, p 11764 (2021) |
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DOAJ |
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EN |
topic |
organizational learning crisis management barriers to learning knowledge transfer small tourism enterprises Environmental effects of industries and plants TD194-195 Renewable energy sources TJ807-830 Environmental sciences GE1-350 |
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organizational learning crisis management barriers to learning knowledge transfer small tourism enterprises Environmental effects of industries and plants TD194-195 Renewable energy sources TJ807-830 Environmental sciences GE1-350 Diego R. Toubes Noelia Araújo-Vila José A. Fraiz-Brea Organizational Learning Capacity and Sustainability Challenges in Times of Crisis: A Study on Tourism SMEs in Galicia (Spain) |
description |
The COVID-19 crisis has encouraged a major shift towards greater environmental awareness and sustainable consumption. However, in times of severe crisis, SMEs primarily look to return to normalcy and their own survival rather than implementing a sustainable agenda. This paper aims to contribute to the understanding of the learning problems faced by small tourism enterprises in a crisis such as the COVID-19 pandemic. This paper explores the learning capacity of SMEs and the importance of establishing mechanisms that provide SMEs with the keys to organizational learning as a source of continuous knowledge. Open-ended semi-structured interviews with 39 tourism SMEs managers in Galicia (Spain) were conducted during the toughest months of the COVID-19 pandemic. The results show that SMEs have not been fully involved in the learning process, which is mainly related to knowledge transfer and integration. DMOs can act as promoters of knowledge management for organizational preparedness by providing SMEs with learning mechanisms and strategies to go beyond simple problem solving when they arise. |
format |
article |
author |
Diego R. Toubes Noelia Araújo-Vila José A. Fraiz-Brea |
author_facet |
Diego R. Toubes Noelia Araújo-Vila José A. Fraiz-Brea |
author_sort |
Diego R. Toubes |
title |
Organizational Learning Capacity and Sustainability Challenges in Times of Crisis: A Study on Tourism SMEs in Galicia (Spain) |
title_short |
Organizational Learning Capacity and Sustainability Challenges in Times of Crisis: A Study on Tourism SMEs in Galicia (Spain) |
title_full |
Organizational Learning Capacity and Sustainability Challenges in Times of Crisis: A Study on Tourism SMEs in Galicia (Spain) |
title_fullStr |
Organizational Learning Capacity and Sustainability Challenges in Times of Crisis: A Study on Tourism SMEs in Galicia (Spain) |
title_full_unstemmed |
Organizational Learning Capacity and Sustainability Challenges in Times of Crisis: A Study on Tourism SMEs in Galicia (Spain) |
title_sort |
organizational learning capacity and sustainability challenges in times of crisis: a study on tourism smes in galicia (spain) |
publisher |
MDPI AG |
publishDate |
2021 |
url |
https://doaj.org/article/306dd862aca6466a9e736378eafa3bbf |
work_keys_str_mv |
AT diegortoubes organizationallearningcapacityandsustainabilitychallengesintimesofcrisisastudyontourismsmesingaliciaspain AT noeliaaraujovila organizationallearningcapacityandsustainabilitychallengesintimesofcrisisastudyontourismsmesingaliciaspain AT joseafraizbrea organizationallearningcapacityandsustainabilitychallengesintimesofcrisisastudyontourismsmesingaliciaspain |
_version_ |
1718431519429623808 |