CALCULATION OF THE DIGITAL TWIN OF THE SALES FUNNEL

Commercial activity has always been influenced by the competitive environment and its spread to the online space is the next stage of development and a defining trend for the nearest time horizon. The changes in the business landscape influenced by COVID19 pose new challenges for marketers and entre...

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Autores principales: S. M. Sergeev, S. E. Barykin, N. V. Ostrovskaya, V. K. Yadykin
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Lenguaje:RU
Publicado: Real Economics Publishing House 2021
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Acceso en línea:https://doaj.org/article/308f9d21daa64ce7a0a3ad4cb8a8cf62
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spelling oai:doaj.org-article:308f9d21daa64ce7a0a3ad4cb8a8cf622021-11-19T10:42:01ZCALCULATION OF THE DIGITAL TWIN OF THE SALES FUNNEL2618-947X2618-998410.17747/2618-947X-2020-3-286-293https://doaj.org/article/308f9d21daa64ce7a0a3ad4cb8a8cf622021-01-01T00:00:00Zhttps://www.jsdrm.ru/jour/article/view/909https://doaj.org/toc/2618-947Xhttps://doaj.org/toc/2618-9984Commercial activity has always been influenced by the competitive environment and its spread to the online space is the next stage of development and a defining trend for the nearest time horizon. The changes in the business landscape influenced by COVID19 pose new challenges for marketers and entrepreneurs. It is necessary to use the forced sharp increase in online interaction with consumers. The course towards the digital economy determines the use of scientific, mathematical methods to optimize the target indicators of economic activity. These global shifts in business interactions are generating innovative tools for measuring business results and transforming old practices to meet new market realities. This is the basic condition for the sustainability of doing business in any industry. This study is devoted to the development of a theoretical description of the process of multi-stage interaction with a consumer pool. To solve this problem, a mathematical model has been developed, the basis of which is digital information interaction, starting from the stage of determining the target audience and ending with the complete completion of a commercial transaction. This article presents the results of modeling sales funnel, as the basis for the software of a modern market analyst, using a cross-system approach. In contrast to the classical sales funnel, the presented algorithms allow using the multidimensional conversion funnel not only for assessing business results for the reporting period. Thanks to the flow of model arguments in real time, it becomes possible to optimize the business process by moving to the concept of leading economic indicators.In practice, this means the ability to implement effective business planning on digital platforms. The arguments of the mathematical model are Internet statistics, the dynamics of consumer preferences, the history of the business process accumulated in the big data system. At the same time, the means of queuing theory, differential calculus, economic and mathematical modeling are involved, based on indicators such as KPI (Key Performance Indicators), CTR (click-through rate), CR (Conversion rate). This made it possible to formulate the concept of a digital twin of a commercial process and its transformation, convenient for practical applications, into a conversion funnel for embedding into algorithms implemented on a computer.S. M. SergeevS. E. BarykinN. V. OstrovskayaV. K. YadykinReal Economics Publishing House articletheory of the digital economytrade network digital twinmodelling digital processessales funnel conceptRisk in industry. Risk managementHD61RU Strategičeskie Rešeniâ i Risk-Menedžment, Vol 11, Iss 3, Pp 286-293 (2021)
institution DOAJ
collection DOAJ
language RU
topic theory of the digital economy
trade network digital twin
modelling digital processes
sales funnel concept
Risk in industry. Risk management
HD61
spellingShingle theory of the digital economy
trade network digital twin
modelling digital processes
sales funnel concept
Risk in industry. Risk management
HD61
S. M. Sergeev
S. E. Barykin
N. V. Ostrovskaya
V. K. Yadykin
CALCULATION OF THE DIGITAL TWIN OF THE SALES FUNNEL
description Commercial activity has always been influenced by the competitive environment and its spread to the online space is the next stage of development and a defining trend for the nearest time horizon. The changes in the business landscape influenced by COVID19 pose new challenges for marketers and entrepreneurs. It is necessary to use the forced sharp increase in online interaction with consumers. The course towards the digital economy determines the use of scientific, mathematical methods to optimize the target indicators of economic activity. These global shifts in business interactions are generating innovative tools for measuring business results and transforming old practices to meet new market realities. This is the basic condition for the sustainability of doing business in any industry. This study is devoted to the development of a theoretical description of the process of multi-stage interaction with a consumer pool. To solve this problem, a mathematical model has been developed, the basis of which is digital information interaction, starting from the stage of determining the target audience and ending with the complete completion of a commercial transaction. This article presents the results of modeling sales funnel, as the basis for the software of a modern market analyst, using a cross-system approach. In contrast to the classical sales funnel, the presented algorithms allow using the multidimensional conversion funnel not only for assessing business results for the reporting period. Thanks to the flow of model arguments in real time, it becomes possible to optimize the business process by moving to the concept of leading economic indicators.In practice, this means the ability to implement effective business planning on digital platforms. The arguments of the mathematical model are Internet statistics, the dynamics of consumer preferences, the history of the business process accumulated in the big data system. At the same time, the means of queuing theory, differential calculus, economic and mathematical modeling are involved, based on indicators such as KPI (Key Performance Indicators), CTR (click-through rate), CR (Conversion rate). This made it possible to formulate the concept of a digital twin of a commercial process and its transformation, convenient for practical applications, into a conversion funnel for embedding into algorithms implemented on a computer.
format article
author S. M. Sergeev
S. E. Barykin
N. V. Ostrovskaya
V. K. Yadykin
author_facet S. M. Sergeev
S. E. Barykin
N. V. Ostrovskaya
V. K. Yadykin
author_sort S. M. Sergeev
title CALCULATION OF THE DIGITAL TWIN OF THE SALES FUNNEL
title_short CALCULATION OF THE DIGITAL TWIN OF THE SALES FUNNEL
title_full CALCULATION OF THE DIGITAL TWIN OF THE SALES FUNNEL
title_fullStr CALCULATION OF THE DIGITAL TWIN OF THE SALES FUNNEL
title_full_unstemmed CALCULATION OF THE DIGITAL TWIN OF THE SALES FUNNEL
title_sort calculation of the digital twin of the sales funnel
publisher Real Economics Publishing House
publishDate 2021
url https://doaj.org/article/308f9d21daa64ce7a0a3ad4cb8a8cf62
work_keys_str_mv AT smsergeev calculationofthedigitaltwinofthesalesfunnel
AT sebarykin calculationofthedigitaltwinofthesalesfunnel
AT nvostrovskaya calculationofthedigitaltwinofthesalesfunnel
AT vkyadykin calculationofthedigitaltwinofthesalesfunnel
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