Likhtin, A. A., & Zvereva, E. I. (2018). Interacting of the Organization Work with Citizen Appeals in Government Bodies of St. Petersburg Authorities. North-West institute of management of the Russian Presidential Academy of National Economy and Public Administration.
Cita Chicago Style (17a ed.)Likhtin, Anatoly Alekseevich, y Elizaveta Igorevna Zvereva. Interacting of the Organization Work with Citizen Appeals in Government Bodies of St. Petersburg Authorities. North-West institute of management of the Russian Presidential Academy of National Economy and Public Administration, 2018.
Cita MLA (8a ed.)Likhtin, Anatoly Alekseevich, y Elizaveta Igorevna Zvereva. Interacting of the Organization Work with Citizen Appeals in Government Bodies of St. Petersburg Authorities. North-West institute of management of the Russian Presidential Academy of National Economy and Public Administration, 2018.