Effects of a Swedish master’s programme on quality improvement and leadership - A qualitative study on micro, meso and macro levels of the welfare sector

Improvement knowledge is recognised as an important competence for healthcare professionals in many countries. Researchers have studied the effects of improvement knowledge education but there is a lack of knowledge educations’ operational effects. Research also lacks a system perspective. To addres...

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Autores principales: Annika Nordin, Kristina Areskoug-Josefsson
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Lenguaje:EN
Publicado: Taylor & Francis Group 2020
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Acceso en línea:https://doaj.org/article/30fcb1042b004e618e9730535a1c732b
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spelling oai:doaj.org-article:30fcb1042b004e618e9730535a1c732b2021-12-02T17:00:35ZEffects of a Swedish master’s programme on quality improvement and leadership - A qualitative study on micro, meso and macro levels of the welfare sector2331-197510.1080/23311975.2020.1725308https://doaj.org/article/30fcb1042b004e618e9730535a1c732b2020-01-01T00:00:00Zhttp://dx.doi.org/10.1080/23311975.2020.1725308https://doaj.org/toc/2331-1975Improvement knowledge is recognised as an important competence for healthcare professionals in many countries. Researchers have studied the effects of improvement knowledge education but there is a lack of knowledge educations’ operational effects. Research also lacks a system perspective. To address these gaps we use a model making it possible to study the welfare sector as a complex system. In this way, we intend to provide a deeper understanding of operational effects of a improvement knowledge curricula. We examine the effects of a master’s programme on quality improvement and leadership in the Swedish welfare sector on micro, meso and macro levels. Twelve telephone interviews were performed with alumni exploring the experienced effects of the programme. On micro level, respondents reported that the engagement for improvement work increased and that patient/client/customer focus increased. Several personal effects were also described. On meso level, respondents described how the role as quality improvement facilitator developed and how measures were central for monitoring improvement. Several respondents believed the education contributed to improved health and welfare on macro level. To capture all effects of an improvement knowledge curricula in higher education qualitative effects on several levels of the welfare system are important to acknowledge.Annika NordinKristina Areskoug-JosefssonTaylor & Francis Grouparticleclinical microsystem theoryeducational effectsimprovement knowledge curriculaBusinessHF5001-6182Management. Industrial managementHD28-70ENCogent Business & Management, Vol 7, Iss 1 (2020)
institution DOAJ
collection DOAJ
language EN
topic clinical microsystem theory
educational effects
improvement knowledge curricula
Business
HF5001-6182
Management. Industrial management
HD28-70
spellingShingle clinical microsystem theory
educational effects
improvement knowledge curricula
Business
HF5001-6182
Management. Industrial management
HD28-70
Annika Nordin
Kristina Areskoug-Josefsson
Effects of a Swedish master’s programme on quality improvement and leadership - A qualitative study on micro, meso and macro levels of the welfare sector
description Improvement knowledge is recognised as an important competence for healthcare professionals in many countries. Researchers have studied the effects of improvement knowledge education but there is a lack of knowledge educations’ operational effects. Research also lacks a system perspective. To address these gaps we use a model making it possible to study the welfare sector as a complex system. In this way, we intend to provide a deeper understanding of operational effects of a improvement knowledge curricula. We examine the effects of a master’s programme on quality improvement and leadership in the Swedish welfare sector on micro, meso and macro levels. Twelve telephone interviews were performed with alumni exploring the experienced effects of the programme. On micro level, respondents reported that the engagement for improvement work increased and that patient/client/customer focus increased. Several personal effects were also described. On meso level, respondents described how the role as quality improvement facilitator developed and how measures were central for monitoring improvement. Several respondents believed the education contributed to improved health and welfare on macro level. To capture all effects of an improvement knowledge curricula in higher education qualitative effects on several levels of the welfare system are important to acknowledge.
format article
author Annika Nordin
Kristina Areskoug-Josefsson
author_facet Annika Nordin
Kristina Areskoug-Josefsson
author_sort Annika Nordin
title Effects of a Swedish master’s programme on quality improvement and leadership - A qualitative study on micro, meso and macro levels of the welfare sector
title_short Effects of a Swedish master’s programme on quality improvement and leadership - A qualitative study on micro, meso and macro levels of the welfare sector
title_full Effects of a Swedish master’s programme on quality improvement and leadership - A qualitative study on micro, meso and macro levels of the welfare sector
title_fullStr Effects of a Swedish master’s programme on quality improvement and leadership - A qualitative study on micro, meso and macro levels of the welfare sector
title_full_unstemmed Effects of a Swedish master’s programme on quality improvement and leadership - A qualitative study on micro, meso and macro levels of the welfare sector
title_sort effects of a swedish master’s programme on quality improvement and leadership - a qualitative study on micro, meso and macro levels of the welfare sector
publisher Taylor & Francis Group
publishDate 2020
url https://doaj.org/article/30fcb1042b004e618e9730535a1c732b
work_keys_str_mv AT annikanordin effectsofaswedishmastersprogrammeonqualityimprovementandleadershipaqualitativestudyonmicromesoandmacrolevelsofthewelfaresector
AT kristinaareskougjosefsson effectsofaswedishmastersprogrammeonqualityimprovementandleadershipaqualitativestudyonmicromesoandmacrolevelsofthewelfaresector
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