The disproportion of crowd wisdom: The impact of status seeking on Yelp reviews.

This study shows that while status seeking motivates people to participate in crowdsourcing platforms, it also negatively impacts the bedrock of crowdsourcing-wisdom of crowds. Using Yelp restaurant reviews in 6 cities, we found that motivations of status seeking lead people to review a greater vari...

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Autores principales:	Chao Yu, Drew Margolin
Formato:	article
Lenguaje:	EN
Publicado:	Public Library of Science (PLoS) 2021
Materias:	Medicine R Science Q
Acceso en línea:	https://doaj.org/article/31002703b25d41b1b9adc1e5abbcc849
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spelling	oai:doaj.org-article:31002703b25d41b1b9adc1e5abbcc8492021-11-25T06:23:38ZThe disproportion of crowd wisdom: The impact of status seeking on Yelp reviews.1932-620310.1371/journal.pone.0252157https://doaj.org/article/31002703b25d41b1b9adc1e5abbcc8492021-01-01T00:00:00Zhttps://doi.org/10.1371/journal.pone.0252157https://doaj.org/toc/1932-6203This study shows that while status seeking motivates people to participate in crowdsourcing platforms, it also negatively impacts the bedrock of crowdsourcing-wisdom of crowds. Using Yelp restaurant reviews in 6 cities, we found that motivations of status seeking lead people to review a greater variety of restaurants, and achieving status further encourages this variety seeking as well as the targeting of more expensive restaurants for review. The impact of this individual-level tendency is confirmed by our aggregate-level analysis which shows that restaurants with higher price levels, higher uniqueness levels, and a larger percentage of elite reviews tend to obtain enough reviews to generate wisdom of crowds sooner than other restaurants. This leads to a different kind of distortion to crowd wisdom: an over-representation of status-conferring products and an under-representation of products that are not status-worthy. The findings suggest the importance of studying sources of distortion that are endemic to crowdsourcing itself.Chao YuDrew MargolinPublic Library of Science (PLoS)articleMedicineRScienceQENPLoS ONE, Vol 16, Iss 6, p e0252157 (2021)
institution	DOAJ
collection	DOAJ
language	EN
topic	Medicine R Science Q
spellingShingle	Medicine R Science Q Chao Yu Drew Margolin The disproportion of crowd wisdom: The impact of status seeking on Yelp reviews.
description	This study shows that while status seeking motivates people to participate in crowdsourcing platforms, it also negatively impacts the bedrock of crowdsourcing-wisdom of crowds. Using Yelp restaurant reviews in 6 cities, we found that motivations of status seeking lead people to review a greater variety of restaurants, and achieving status further encourages this variety seeking as well as the targeting of more expensive restaurants for review. The impact of this individual-level tendency is confirmed by our aggregate-level analysis which shows that restaurants with higher price levels, higher uniqueness levels, and a larger percentage of elite reviews tend to obtain enough reviews to generate wisdom of crowds sooner than other restaurants. This leads to a different kind of distortion to crowd wisdom: an over-representation of status-conferring products and an under-representation of products that are not status-worthy. The findings suggest the importance of studying sources of distortion that are endemic to crowdsourcing itself.
format	article
author	Chao Yu Drew Margolin
author_facet	Chao Yu Drew Margolin
author_sort	Chao Yu
title	The disproportion of crowd wisdom: The impact of status seeking on Yelp reviews.
title_short	The disproportion of crowd wisdom: The impact of status seeking on Yelp reviews.
title_full	The disproportion of crowd wisdom: The impact of status seeking on Yelp reviews.
title_fullStr	The disproportion of crowd wisdom: The impact of status seeking on Yelp reviews.
title_full_unstemmed	The disproportion of crowd wisdom: The impact of status seeking on Yelp reviews.
title_sort	disproportion of crowd wisdom: the impact of status seeking on yelp reviews.
publisher	Public Library of Science (PLoS)
publishDate	2021
url	https://doaj.org/article/31002703b25d41b1b9adc1e5abbcc849
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The disproportion of crowd wisdom: The impact of status seeking on Yelp reviews.

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