What's Happening in Your Head: Overcoming Our Assumptions to Work Better Together

Introduction It is crucial that residents learn in environments that are psychologically safe and free of morale-harming rumors. This workshop introduced the Ladder of Inference as a means for programs to foster psychological safety, mitigate against rumors, and increase trust. Methods Residents and...

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Autores principales:	Daniel Schlegel, Jessica Parascando
Formato:	article
Lenguaje:	EN
Publicado:	Association of American Medical Colleges 2020
Materias:	Morale Trust Interpersonal Communication Rumor Workshop Beliefs Medicine (General) R5-920 Education L
Acceso en línea:	https://doaj.org/article/31a36d346d6a4068b1db841d81905488
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spelling	oai:doaj.org-article:31a36d346d6a4068b1db841d819054882021-11-19T15:15:05ZWhat's Happening in Your Head: Overcoming Our Assumptions to Work Better Together10.15766/mep_2374-8265.110342374-8265https://doaj.org/article/31a36d346d6a4068b1db841d819054882020-11-01T00:00:00Zhttp://www.mededportal.org/doi/10.15766/mep_2374-8265.11034https://doaj.org/toc/2374-8265Introduction It is crucial that residents learn in environments that are psychologically safe and free of morale-harming rumors. This workshop introduced the Ladder of Inference as a means for programs to foster psychological safety, mitigate against rumors, and increase trust. Methods Residents and faculty of two residency programs (cohorts A and B) were introduced to the Ladder of Inference. After an interactive discussion, small groups applied the concept to engaging, highly relevant hypothetical situations. Debriefing and reflection followed the group work. Finally, attendees completed an assessment of the workshop's effectiveness (10 7-point questions) and their satisfaction (one 7-point question). Results Seventeen residents from cohort A completed the workshop, and 15 completed the assessment (response rate: 88%). Participants found it favorable (M = 65.9 out of 70) and satisfactory (6.3 out of 7). Twenty-eight residents and faculty from cohort B completed the workshop, and 15 completed the assessment (response rate: 54%). Cohort B participants also found the workshop favorable (M = 64.8) and satisfactory (6.8). Both cohorts felt the workshop was effective in helping them understand the concept of the Ladder of Inference (6.5 for both cohorts) and would provide value in their residency program in the future (6.1 for cohort A, 6.7 for cohort B) and at other organizations (6.3 for cohort A, 6.7 for cohort B). Discussion This workshop is an effective method whereby participants can develop and apply an understanding of the Ladder of Inference. This shared understanding can promote trust and enhance the resilience of a program.Daniel SchlegelJessica ParascandoAssociation of American Medical CollegesarticleMoraleTrustInterpersonal CommunicationRumorWorkshopBeliefsMedicine (General)R5-920EducationLENMedEdPORTAL, Vol 16 (2020)
institution	DOAJ
collection	DOAJ
language	EN
topic	Morale Trust Interpersonal Communication Rumor Workshop Beliefs Medicine (General) R5-920 Education L
spellingShingle	Morale Trust Interpersonal Communication Rumor Workshop Beliefs Medicine (General) R5-920 Education L Daniel Schlegel Jessica Parascando What's Happening in Your Head: Overcoming Our Assumptions to Work Better Together
description	Introduction It is crucial that residents learn in environments that are psychologically safe and free of morale-harming rumors. This workshop introduced the Ladder of Inference as a means for programs to foster psychological safety, mitigate against rumors, and increase trust. Methods Residents and faculty of two residency programs (cohorts A and B) were introduced to the Ladder of Inference. After an interactive discussion, small groups applied the concept to engaging, highly relevant hypothetical situations. Debriefing and reflection followed the group work. Finally, attendees completed an assessment of the workshop's effectiveness (10 7-point questions) and their satisfaction (one 7-point question). Results Seventeen residents from cohort A completed the workshop, and 15 completed the assessment (response rate: 88%). Participants found it favorable (M = 65.9 out of 70) and satisfactory (6.3 out of 7). Twenty-eight residents and faculty from cohort B completed the workshop, and 15 completed the assessment (response rate: 54%). Cohort B participants also found the workshop favorable (M = 64.8) and satisfactory (6.8). Both cohorts felt the workshop was effective in helping them understand the concept of the Ladder of Inference (6.5 for both cohorts) and would provide value in their residency program in the future (6.1 for cohort A, 6.7 for cohort B) and at other organizations (6.3 for cohort A, 6.7 for cohort B). Discussion This workshop is an effective method whereby participants can develop and apply an understanding of the Ladder of Inference. This shared understanding can promote trust and enhance the resilience of a program.
format	article
author	Daniel Schlegel Jessica Parascando
author_facet	Daniel Schlegel Jessica Parascando
author_sort	Daniel Schlegel
title	What's Happening in Your Head: Overcoming Our Assumptions to Work Better Together
title_short	What's Happening in Your Head: Overcoming Our Assumptions to Work Better Together
title_full	What's Happening in Your Head: Overcoming Our Assumptions to Work Better Together
title_fullStr	What's Happening in Your Head: Overcoming Our Assumptions to Work Better Together
title_full_unstemmed	What's Happening in Your Head: Overcoming Our Assumptions to Work Better Together
title_sort	what's happening in your head: overcoming our assumptions to work better together
publisher	Association of American Medical Colleges
publishDate	2020
url	https://doaj.org/article/31a36d346d6a4068b1db841d81905488
work_keys_str_mv	AT danielschlegel whatshappeninginyourheadovercomingourassumptionstoworkbettertogether AT jessicaparascando whatshappeninginyourheadovercomingourassumptionstoworkbettertogether
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What's Happening in Your Head: Overcoming Our Assumptions to Work Better Together

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