The impact of transformational leadership on the job satisfaction of internal employees and outsourced workers

Transformational leadership has become a successful management tool for managers in the hotel industry. The primary aim of this study is to investigate the relationship between leadership and job satisfaction, as well as any differences between internal employees and outsourced workers. A novel meth...

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Autores principales:	Raquel Escortell, Asier Baquero, Beatriz Delgado
Formato:	article
Lenguaje:	EN
Publicado:	Taylor & Francis Group 2020
Materias:	transformational leadership job satisfaction fsqca outsourcing hotels tourism Business HF5001-6182 Management. Industrial management HD28-70
Acceso en línea:	https://doaj.org/article/324e8cfd5675468c9364a950c4385beb
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spelling	oai:doaj.org-article:324e8cfd5675468c9364a950c4385beb2021-12-02T14:41:55ZThe impact of transformational leadership on the job satisfaction of internal employees and outsourced workers2331-197510.1080/23311975.2020.1837460https://doaj.org/article/324e8cfd5675468c9364a950c4385beb2020-01-01T00:00:00Zhttp://dx.doi.org/10.1080/23311975.2020.1837460https://doaj.org/toc/2331-1975Transformational leadership has become a successful management tool for managers in the hotel industry. The primary aim of this study is to investigate the relationship between leadership and job satisfaction, as well as any differences between internal employees and outsourced workers. A novel method was adopted using fuzzy-set qualitative comparative analysis (fsQCA). A questionnaire-based survey was conducted to collect responses from 60 members of staff at four- and five-star hotels in Spain. Across the sample, a high level of leadership in three of the four dimensions of transformational leadership was observed to be sufficient to increase job satisfaction. The three optimal combinations of dimensions are: individualized consideration, intellectual stimulation, and idealized influence; individualized consideration, inspirational motivation, and idealized influence; and intellectual stimulation, inspirational motivation, and idealized influence. The findings suggest that there are differences between outsourced workers and internal employees. Outsourced workers need all four dimensions to achieve high job satisfaction, whereas internal employees can achieve high job satisfaction without individualized consideration.Raquel EscortellAsier BaqueroBeatriz DelgadoTaylor & Francis Grouparticletransformational leadershipjob satisfactionfsqcaoutsourcinghotelstourismBusinessHF5001-6182Management. Industrial managementHD28-70ENCogent Business & Management, Vol 7, Iss 1 (2020)
institution	DOAJ
collection	DOAJ
language	EN
topic	transformational leadership job satisfaction fsqca outsourcing hotels tourism Business HF5001-6182 Management. Industrial management HD28-70
spellingShingle	transformational leadership job satisfaction fsqca outsourcing hotels tourism Business HF5001-6182 Management. Industrial management HD28-70 Raquel Escortell Asier Baquero Beatriz Delgado The impact of transformational leadership on the job satisfaction of internal employees and outsourced workers
description	Transformational leadership has become a successful management tool for managers in the hotel industry. The primary aim of this study is to investigate the relationship between leadership and job satisfaction, as well as any differences between internal employees and outsourced workers. A novel method was adopted using fuzzy-set qualitative comparative analysis (fsQCA). A questionnaire-based survey was conducted to collect responses from 60 members of staff at four- and five-star hotels in Spain. Across the sample, a high level of leadership in three of the four dimensions of transformational leadership was observed to be sufficient to increase job satisfaction. The three optimal combinations of dimensions are: individualized consideration, intellectual stimulation, and idealized influence; individualized consideration, inspirational motivation, and idealized influence; and intellectual stimulation, inspirational motivation, and idealized influence. The findings suggest that there are differences between outsourced workers and internal employees. Outsourced workers need all four dimensions to achieve high job satisfaction, whereas internal employees can achieve high job satisfaction without individualized consideration.
format	article
author	Raquel Escortell Asier Baquero Beatriz Delgado
author_facet	Raquel Escortell Asier Baquero Beatriz Delgado
author_sort	Raquel Escortell
title	The impact of transformational leadership on the job satisfaction of internal employees and outsourced workers
title_short	The impact of transformational leadership on the job satisfaction of internal employees and outsourced workers
title_full	The impact of transformational leadership on the job satisfaction of internal employees and outsourced workers
title_fullStr	The impact of transformational leadership on the job satisfaction of internal employees and outsourced workers
title_full_unstemmed	The impact of transformational leadership on the job satisfaction of internal employees and outsourced workers
title_sort	impact of transformational leadership on the job satisfaction of internal employees and outsourced workers
publisher	Taylor & Francis Group
publishDate	2020
url	https://doaj.org/article/324e8cfd5675468c9364a950c4385beb
work_keys_str_mv	AT raquelescortell theimpactoftransformationalleadershiponthejobsatisfactionofinternalemployeesandoutsourcedworkers AT asierbaquero theimpactoftransformationalleadershiponthejobsatisfactionofinternalemployeesandoutsourcedworkers AT beatrizdelgado theimpactoftransformationalleadershiponthejobsatisfactionofinternalemployeesandoutsourcedworkers AT raquelescortell impactoftransformationalleadershiponthejobsatisfactionofinternalemployeesandoutsourcedworkers AT asierbaquero impactoftransformationalleadershiponthejobsatisfactionofinternalemployeesandoutsourcedworkers AT beatrizdelgado impactoftransformationalleadershiponthejobsatisfactionofinternalemployeesandoutsourcedworkers
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The impact of transformational leadership on the job satisfaction of internal employees and outsourced workers

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