Do patients' characteristics influence their healthcare concerns?-A hospital care survey.

<h4>Background</h4>Hospital performance is often monitored by surveys that assess patient experiences with hospital care. Certain patient characteristics may shape how some aspects of hospital care are viewed and reported on surveys.<h4>Objective</h4>The aim of the study was...

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Autores principales:	George G A Pujalte, Isaac I Effiong, Tais G O Bertasi, Raphael A O Bertasi, Susannah S Rothstein, Ryan Cudahy, Lorenzo O Hernandez, Timothy M Davlantes
Formato:	article
Lenguaje:	EN
Publicado:	Public Library of Science (PLoS) 2021
Materias:	Medicine R Science Q
Acceso en línea:	https://doaj.org/article/32dab90ce238411ebb63c4dd59825a37
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spelling	oai:doaj.org-article:32dab90ce238411ebb63c4dd59825a372021-12-02T20:16:55ZDo patients' characteristics influence their healthcare concerns?-A hospital care survey.1932-620310.1371/journal.pone.0258618https://doaj.org/article/32dab90ce238411ebb63c4dd59825a372021-01-01T00:00:00Zhttps://doi.org/10.1371/journal.pone.0258618https://doaj.org/toc/1932-6203<h4>Background</h4>Hospital performance is often monitored by surveys that assess patient experiences with hospital care. Certain patient characteristics may shape how some aspects of hospital care are viewed and reported on surveys.<h4>Objective</h4>The aim of the study was to examine factors considered important to patients and determine whether there were differences in answers based on age, gender, or educational level.<h4>Methods</h4>Cross-sectional study based on a hospital survey developed via literature review and specialist recommendations. This study included randomly selected patients 18 years or older who were recently admitted to the hospital or admitted more than 50 days before the survey was being applied. Survey domains included age, gender, educational level, factors considered important for the health care in a hospital setting and sources of information about hospital quality used by each subject. Answers description and statistical analysis using Fisher exact test were performed.<h4>Results</h4>The survey was applied to 262 patients who were admitted under different services. The most important concern reported was the risk of getting a hospital-acquired infection (67.18%), followed by understanding explanation from the doctors' plans (64.12%) and doctors' ability to listen carefully (58.78%). Women are more concerned about their risk of falling (p = 0.03). Patients older than 65 years find important that the doctors explain everything in a way they can easily understand (p = 0.02), while lower educated patients consider most if the doctor treats them with courtesy and respect (p = 0.0027).<h4>Conclusion</h4>Patient characteristics have an effect on how hospital care is perceived. Regardless of the characteristics of the population, the risk of getting an infection was the main concern overall, so it is important that hospitals promote actions to prevent it and share them with patients.George G A PujalteIsaac I EffiongTais G O BertasiRaphael A O BertasiSusannah S RothsteinRyan CudahyLorenzo O HernandezTimothy M DavlantesPublic Library of Science (PLoS)articleMedicineRScienceQENPLoS ONE, Vol 16, Iss 10, p e0258618 (2021)
institution	DOAJ
collection	DOAJ
language	EN
topic	Medicine R Science Q
spellingShingle	Medicine R Science Q George G A Pujalte Isaac I Effiong Tais G O Bertasi Raphael A O Bertasi Susannah S Rothstein Ryan Cudahy Lorenzo O Hernandez Timothy M Davlantes Do patients' characteristics influence their healthcare concerns?-A hospital care survey.
description	<h4>Background</h4>Hospital performance is often monitored by surveys that assess patient experiences with hospital care. Certain patient characteristics may shape how some aspects of hospital care are viewed and reported on surveys.<h4>Objective</h4>The aim of the study was to examine factors considered important to patients and determine whether there were differences in answers based on age, gender, or educational level.<h4>Methods</h4>Cross-sectional study based on a hospital survey developed via literature review and specialist recommendations. This study included randomly selected patients 18 years or older who were recently admitted to the hospital or admitted more than 50 days before the survey was being applied. Survey domains included age, gender, educational level, factors considered important for the health care in a hospital setting and sources of information about hospital quality used by each subject. Answers description and statistical analysis using Fisher exact test were performed.<h4>Results</h4>The survey was applied to 262 patients who were admitted under different services. The most important concern reported was the risk of getting a hospital-acquired infection (67.18%), followed by understanding explanation from the doctors' plans (64.12%) and doctors' ability to listen carefully (58.78%). Women are more concerned about their risk of falling (p = 0.03). Patients older than 65 years find important that the doctors explain everything in a way they can easily understand (p = 0.02), while lower educated patients consider most if the doctor treats them with courtesy and respect (p = 0.0027).<h4>Conclusion</h4>Patient characteristics have an effect on how hospital care is perceived. Regardless of the characteristics of the population, the risk of getting an infection was the main concern overall, so it is important that hospitals promote actions to prevent it and share them with patients.
format	article
author	George G A Pujalte Isaac I Effiong Tais G O Bertasi Raphael A O Bertasi Susannah S Rothstein Ryan Cudahy Lorenzo O Hernandez Timothy M Davlantes
author_facet	George G A Pujalte Isaac I Effiong Tais G O Bertasi Raphael A O Bertasi Susannah S Rothstein Ryan Cudahy Lorenzo O Hernandez Timothy M Davlantes
author_sort	George G A Pujalte
title	Do patients' characteristics influence their healthcare concerns?-A hospital care survey.
title_short	Do patients' characteristics influence their healthcare concerns?-A hospital care survey.
title_full	Do patients' characteristics influence their healthcare concerns?-A hospital care survey.
title_fullStr	Do patients' characteristics influence their healthcare concerns?-A hospital care survey.
title_full_unstemmed	Do patients' characteristics influence their healthcare concerns?-A hospital care survey.
title_sort	do patients' characteristics influence their healthcare concerns?-a hospital care survey.
publisher	Public Library of Science (PLoS)
publishDate	2021
url	https://doaj.org/article/32dab90ce238411ebb63c4dd59825a37
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Do patients' characteristics influence their healthcare concerns?-A hospital care survey.

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