Effects of emotional intelligence on knowledge sharing among employees: A study of HoReCa companies in Turkey

Information and knowledge play a significant role in helping organizations to gain competitive advantages by delivering unique products or services. The dissemination of knowledge within an organization depends on the knowledge sharing behaviour exhibited by the members of this organization. The s...

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Autores principales:	Sabahattin Çetin, Ayhan Karakaş
Formato:	article
Lenguaje:	RU
Publicado:	Ural State University of Economics 2021
Materias:	Business HF5001-6182 Finance HG1-9999
Acceso en línea:	https://doaj.org/article/3478861bfc06409f9d6df93b932a3d5b
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spelling	oai:doaj.org-article:3478861bfc06409f9d6df93b932a3d5b2021-12-02T15:24:13ZEffects of emotional intelligence on knowledge sharing among employees: A study of HoReCa companies in Turkey10.29141/2218-5003-2021-12-3-42218-50032218-5003https://doaj.org/article/3478861bfc06409f9d6df93b932a3d5b2021-07-01T00:00:00Zhttp://upravlenets.usue.ru/images/91/4.pdfhttps://doaj.org/toc/2218-5003https://doaj.org/toc/2218-5003Information and knowledge play a significant role in helping organizations to gain competitive advantages by delivering unique products or services. The dissemination of knowledge within an organization depends on the knowledge sharing behaviour exhibited by the members of this organization. The study aims to examine the effects of emotional intelligence on knowledge sharing behaviour. The methodological basis of the research includes the theoretical concepts of knowledge sharing and emotional intelligence. Within the scope of the study, data were collected through convenience sampling method from 454 employees working in hotels in Bartin, Ankara and Antalya provinces. To interpret the data, descriptive statistics, as well as correlation and regression analysis were performed using SPSS software. The research results demonstrate that among the dimensions of emotional intelligence, understanding emotion, emotion management and social management skills positively affect knowledge sharing behaviour, whereas perceiving emotion and using emotion skills are found to have no significant effect on this behaviour. The authors arrive at the conclusion that individuals with high emotional intelligence tend to exhibit more knowledge sharing behaviour and are more prone to disseminate information in the organization.Sabahattin ÇetinAyhan KarakaşUral State University of EconomicsarticleBusinessHF5001-6182FinanceHG1-9999RUУправленец, Vol 12, Iss 3, Pp 44-55 (2021)
institution	DOAJ
collection	DOAJ
language	RU
topic	Business HF5001-6182 Finance HG1-9999
spellingShingle	Business HF5001-6182 Finance HG1-9999 Sabahattin Çetin Ayhan Karakaş Effects of emotional intelligence on knowledge sharing among employees: A study of HoReCa companies in Turkey
description	Information and knowledge play a significant role in helping organizations to gain competitive advantages by delivering unique products or services. The dissemination of knowledge within an organization depends on the knowledge sharing behaviour exhibited by the members of this organization. The study aims to examine the effects of emotional intelligence on knowledge sharing behaviour. The methodological basis of the research includes the theoretical concepts of knowledge sharing and emotional intelligence. Within the scope of the study, data were collected through convenience sampling method from 454 employees working in hotels in Bartin, Ankara and Antalya provinces. To interpret the data, descriptive statistics, as well as correlation and regression analysis were performed using SPSS software. The research results demonstrate that among the dimensions of emotional intelligence, understanding emotion, emotion management and social management skills positively affect knowledge sharing behaviour, whereas perceiving emotion and using emotion skills are found to have no significant effect on this behaviour. The authors arrive at the conclusion that individuals with high emotional intelligence tend to exhibit more knowledge sharing behaviour and are more prone to disseminate information in the organization.
format	article
author	Sabahattin Çetin Ayhan Karakaş
author_facet	Sabahattin Çetin Ayhan Karakaş
author_sort	Sabahattin Çetin
title	Effects of emotional intelligence on knowledge sharing among employees: A study of HoReCa companies in Turkey
title_short	Effects of emotional intelligence on knowledge sharing among employees: A study of HoReCa companies in Turkey
title_full	Effects of emotional intelligence on knowledge sharing among employees: A study of HoReCa companies in Turkey
title_fullStr	Effects of emotional intelligence on knowledge sharing among employees: A study of HoReCa companies in Turkey
title_full_unstemmed	Effects of emotional intelligence on knowledge sharing among employees: A study of HoReCa companies in Turkey
title_sort	effects of emotional intelligence on knowledge sharing among employees: a study of horeca companies in turkey
publisher	Ural State University of Economics
publishDate	2021
url	https://doaj.org/article/3478861bfc06409f9d6df93b932a3d5b
work_keys_str_mv	AT sabahattincetin effectsofemotionalintelligenceonknowledgesharingamongemployeesastudyofhorecacompaniesinturkey AT ayhankarakas effectsofemotionalintelligenceonknowledgesharingamongemployeesastudyofhorecacompaniesinturkey
_version_	1718387255471505408

Effects of emotional intelligence on knowledge sharing among employees: A study of HoReCa companies in Turkey

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