Using an Artificial Intelligence Based Chatbot to Provide Parent Training: Results from a Feasibility Study

Online parenting training programs have shown to be effective. However, no studies on parent training programs delivered through chatbots have been reported yet. Aim. This study aims to assess the feasibility of delivering parenting skills through a chatbot. Methods. A sample of 33 parents completed...

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Autores principales:	Guido A. Entenberg, Malenka Areas, Andrés J. Roussos, Ana Laura Maglio, Jillian Thrall, Milagros Escoredo, Eduardo L. Bunge
Formato:	article
Lenguaje:	EN
Publicado:	MDPI AG 2021
Materias:	chatbots parent training artificial intelligence engagement Social Sciences H
Acceso en línea:	https://doaj.org/article/34ce90fbd0f3458a8e6ff5c604a30036
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spelling	oai:doaj.org-article:34ce90fbd0f3458a8e6ff5c604a300362021-11-25T18:59:46ZUsing an Artificial Intelligence Based Chatbot to Provide Parent Training: Results from a Feasibility Study10.3390/socsci101104262076-0760https://doaj.org/article/34ce90fbd0f3458a8e6ff5c604a300362021-11-01T00:00:00Zhttps://www.mdpi.com/2076-0760/10/11/426https://doaj.org/toc/2076-0760Online parenting training programs have shown to be effective. However, no studies on parent training programs delivered through chatbots have been reported yet. Aim. This study aims to assess the feasibility of delivering parenting skills through a chatbot. Methods. A sample of 33 parents completed a pilot feasibility study. Engagement, knowledge, net-promoters score and qualitative responses were analyzed. Results. A total of 78.8% of the sample completed the intervention. On average, participants remembered 3.7 skills out of the 5 presented and reported that they would recommend the chatbot to other parents (net promoter score was 7.44; SD = 2.31 out of 10). Overall, parents sent a mean of 54.24 (SD = 13.5) messages to the chatbot, and the mean number of words per message was 3. Main themes parents discussed with the chatbot included issues regarding their child’s habits, handling disruptive behaviors, interpersonal development, and emotional difficulties. Parents generally commented on the usefulness of the intervention and suggested improvements to the chatbot’s communication style. Conclusions. Overall, users completed the intervention, engaged with the bot, and would recommend the intervention to others. This suggests parenting skills could be delivered via chatbots.Guido A. EntenbergMalenka AreasAndrés J. RoussosAna Laura MaglioJillian ThrallMilagros EscoredoEduardo L. BungeMDPI AGarticlechatbotsparent trainingartificial intelligenceengagementSocial SciencesHENSocial Sciences, Vol 10, Iss 426, p 426 (2021)
institution	DOAJ
collection	DOAJ
language	EN
topic	chatbots parent training artificial intelligence engagement Social Sciences H
spellingShingle	chatbots parent training artificial intelligence engagement Social Sciences H Guido A. Entenberg Malenka Areas Andrés J. Roussos Ana Laura Maglio Jillian Thrall Milagros Escoredo Eduardo L. Bunge Using an Artificial Intelligence Based Chatbot to Provide Parent Training: Results from a Feasibility Study
description	Online parenting training programs have shown to be effective. However, no studies on parent training programs delivered through chatbots have been reported yet. Aim. This study aims to assess the feasibility of delivering parenting skills through a chatbot. Methods. A sample of 33 parents completed a pilot feasibility study. Engagement, knowledge, net-promoters score and qualitative responses were analyzed. Results. A total of 78.8% of the sample completed the intervention. On average, participants remembered 3.7 skills out of the 5 presented and reported that they would recommend the chatbot to other parents (net promoter score was 7.44; SD = 2.31 out of 10). Overall, parents sent a mean of 54.24 (SD = 13.5) messages to the chatbot, and the mean number of words per message was 3. Main themes parents discussed with the chatbot included issues regarding their child’s habits, handling disruptive behaviors, interpersonal development, and emotional difficulties. Parents generally commented on the usefulness of the intervention and suggested improvements to the chatbot’s communication style. Conclusions. Overall, users completed the intervention, engaged with the bot, and would recommend the intervention to others. This suggests parenting skills could be delivered via chatbots.
format	article
author	Guido A. Entenberg Malenka Areas Andrés J. Roussos Ana Laura Maglio Jillian Thrall Milagros Escoredo Eduardo L. Bunge
author_facet	Guido A. Entenberg Malenka Areas Andrés J. Roussos Ana Laura Maglio Jillian Thrall Milagros Escoredo Eduardo L. Bunge
author_sort	Guido A. Entenberg
title	Using an Artificial Intelligence Based Chatbot to Provide Parent Training: Results from a Feasibility Study
title_short	Using an Artificial Intelligence Based Chatbot to Provide Parent Training: Results from a Feasibility Study
title_full	Using an Artificial Intelligence Based Chatbot to Provide Parent Training: Results from a Feasibility Study
title_fullStr	Using an Artificial Intelligence Based Chatbot to Provide Parent Training: Results from a Feasibility Study
title_full_unstemmed	Using an Artificial Intelligence Based Chatbot to Provide Parent Training: Results from a Feasibility Study
title_sort	using an artificial intelligence based chatbot to provide parent training: results from a feasibility study
publisher	MDPI AG
publishDate	2021
url	https://doaj.org/article/34ce90fbd0f3458a8e6ff5c604a30036
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Using an Artificial Intelligence Based Chatbot to Provide Parent Training: Results from a Feasibility Study

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