Model reševanja konfliktov - primer lesnega podjetja na Hrvaškem

In business, as well as in all other relationships, there are different opinions and conflicts. Dealing with conflicts is one of the most important tasks of management which has a great influence on efficiency and success of a company. In the research, which was a subject of this article, w...

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Autores principales: Josip Faletar, Jože Kropivšek
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Publicado: Slovenian Forestry Institute 2016
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Acceso en línea:https://doaj.org/article/35a34aab840546fc8fa776b9c8a8eccd
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spelling oai:doaj.org-article:35a34aab840546fc8fa776b9c8a8eccd2021-11-15T12:34:20ZModel reševanja konfliktov - primer lesnega podjetja na Hrvaškem2335-31122335-395310.20315/ASetL.109.4https://doaj.org/article/35a34aab840546fc8fa776b9c8a8eccd2016-01-01T00:00:00Zhttp://dirros.openscience.si/IzpisGradiva.php?id=7525https://doaj.org/toc/2335-3112https://doaj.org/toc/2335-3953 In business, as well as in all other relationships, there are different opinions and conflicts. Dealing with conflicts is one of the most important tasks of management which has a great influence on efficiency and success of a company. In the research, which was a subject of this article, we were studying the phenomena of conflict in a big wood industry company in Croatia. Data were collected by structured questionnaire survey. We were trying to establish characteristics of an existing model of dealing with conflicts in this particular company. We were more focused on relationship between employees, how often conflicts occur and how persons involved in conflict respond to it. Since in this particular company the model for dealing with conflicts formally does not exist, based on the research we were able to identify the model and prove its characteristics. Results showed that relationship between employees in researched company were good and that responses to conflicts were positive. The most frequent cause for conflicts is a poor information flow between employees, which showed the existing need for improving communication channels, especially by conversations and different meetings. Therefore, communication channels are one of the most important elements of the new model for solving conflict situations in this particular company.Josip FaletarJože KropivšekSlovenian Forestry InstitutearticleForestrySD1-669.5Environmental sciencesGE1-350DEENESFRSLActa Silvae et Ligni, Vol 109, Pp 47-57 (2016)
institution DOAJ
collection DOAJ
language DE
EN
ES
FR
SL
topic Forestry
SD1-669.5
Environmental sciences
GE1-350
spellingShingle Forestry
SD1-669.5
Environmental sciences
GE1-350
Josip Faletar
Jože Kropivšek
Model reševanja konfliktov - primer lesnega podjetja na Hrvaškem
description In business, as well as in all other relationships, there are different opinions and conflicts. Dealing with conflicts is one of the most important tasks of management which has a great influence on efficiency and success of a company. In the research, which was a subject of this article, we were studying the phenomena of conflict in a big wood industry company in Croatia. Data were collected by structured questionnaire survey. We were trying to establish characteristics of an existing model of dealing with conflicts in this particular company. We were more focused on relationship between employees, how often conflicts occur and how persons involved in conflict respond to it. Since in this particular company the model for dealing with conflicts formally does not exist, based on the research we were able to identify the model and prove its characteristics. Results showed that relationship between employees in researched company were good and that responses to conflicts were positive. The most frequent cause for conflicts is a poor information flow between employees, which showed the existing need for improving communication channels, especially by conversations and different meetings. Therefore, communication channels are one of the most important elements of the new model for solving conflict situations in this particular company.
format article
author Josip Faletar
Jože Kropivšek
author_facet Josip Faletar
Jože Kropivšek
author_sort Josip Faletar
title Model reševanja konfliktov - primer lesnega podjetja na Hrvaškem
title_short Model reševanja konfliktov - primer lesnega podjetja na Hrvaškem
title_full Model reševanja konfliktov - primer lesnega podjetja na Hrvaškem
title_fullStr Model reševanja konfliktov - primer lesnega podjetja na Hrvaškem
title_full_unstemmed Model reševanja konfliktov - primer lesnega podjetja na Hrvaškem
title_sort model reševanja konfliktov - primer lesnega podjetja na hrvaškem
publisher Slovenian Forestry Institute
publishDate 2016
url https://doaj.org/article/35a34aab840546fc8fa776b9c8a8eccd
work_keys_str_mv AT josipfaletar modelresevanjakonfliktovprimerlesnegapodjetjanahrvaskem
AT jozekropivsek modelresevanjakonfliktovprimerlesnegapodjetjanahrvaskem
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