I-PASS Mentored Implementation Handoff Curriculum: Frontline Provider Training Materials

Introduction The I-PASS Handoff Program is a comprehensive handoff curriculum that has been shown to decrease rates of medical errors and adverse events during patient handoffs. Frontline providers are the key individuals participating in handoffs of patient care. It is important they receive robust...

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Autores principales: Jennifer K. O'Toole, Jennifer Hepps, Amy J. Starmer, Shilpa J. Patel, Glenn Rosenbluth, Sharon Calaman, Maria-Lucia Campos, Joseph O. Lopreiato, Jeffrey L. Schnipper, Theodore C. Sectish, Rajendu Srivastava, Daniel C. West, Christopher P. Landrigan, Nancy D. Spector, Clifton E. Yu
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Publicado: Association of American Medical Colleges 2020
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spelling oai:doaj.org-article:35d4956ace774d10a6bf7b364584109c2021-11-09T13:48:27ZI-PASS Mentored Implementation Handoff Curriculum: Frontline Provider Training Materials10.15766/mep_2374-8265.109122374-8265https://doaj.org/article/35d4956ace774d10a6bf7b364584109c2020-06-01T00:00:00Zhttp://www.mededportal.org/doi/10.15766/mep_2374-8265.10912https://doaj.org/toc/2374-8265Introduction The I-PASS Handoff Program is a comprehensive handoff curriculum that has been shown to decrease rates of medical errors and adverse events during patient handoffs. Frontline providers are the key individuals participating in handoffs of patient care. It is important they receive robust handoff training. Methods The I-PASS Mentored Implementation Handoff Curriculum frontline provider training materials were created as part of the original I-PASS Study and adapted for the Society of Hospital Medicine (SHM) I-PASS Mentored Implementation Program. The adapted materials embrace a flipped classroom approach with an emphasis on adult learning theory principles. The training includes an overview of I-PASS handoff techniques, TeamSTEPPS team communication strategies, verbal handoff simulation scenarios, and a printed handoff document exercise. Results As part of the SHM I-PASS Mentored Implementation Program, 2,735 frontline providers were trained at 32 study sites (16 adult and 16 pediatric) across North America. At the end of their training, 1,762 frontline providers completed the workshop evaluation form (64% response rate). After receiving the training, over 90% agreed/strongly agreed that they were able to distinguish a good- from a poor-quality handoff, articulate the elements of the I-PASS mnemonic, construct a high-quality patient summary, advocate for an appropriate environment for handoffs, and participate in handoff simulations. Universally, the training provided them with knowledge and skills relevant to their patient care activities. Discussion The I-PASS frontline training materials were rated highly by those trained and are an integral part of a successful I-PASS Handoff Program implementation.Jennifer K. O'TooleJennifer HeppsAmy J. StarmerShilpa J. PatelGlenn RosenbluthSharon CalamanMaria-Lucia CamposJoseph O. LopreiatoJeffrey L. SchnipperTheodore C. SectishRajendu SrivastavaDaniel C. WestChristopher P. LandriganNancy D. SpectorClifton E. YuAssociation of American Medical CollegesarticleHandoffsResidentsAdvanced Care ProvidersSafetyQuality ImprovementI-PASSMedicine (General)R5-920EducationLENMedEdPORTAL, Vol 16 (2020)
institution DOAJ
collection DOAJ
language EN
topic Handoffs
Residents
Advanced Care Providers
Safety
Quality Improvement
I-PASS
Medicine (General)
R5-920
Education
L
spellingShingle Handoffs
Residents
Advanced Care Providers
Safety
Quality Improvement
I-PASS
Medicine (General)
R5-920
Education
L
Jennifer K. O'Toole
Jennifer Hepps
Amy J. Starmer
Shilpa J. Patel
Glenn Rosenbluth
Sharon Calaman
Maria-Lucia Campos
Joseph O. Lopreiato
Jeffrey L. Schnipper
Theodore C. Sectish
Rajendu Srivastava
Daniel C. West
Christopher P. Landrigan
Nancy D. Spector
Clifton E. Yu
I-PASS Mentored Implementation Handoff Curriculum: Frontline Provider Training Materials
description Introduction The I-PASS Handoff Program is a comprehensive handoff curriculum that has been shown to decrease rates of medical errors and adverse events during patient handoffs. Frontline providers are the key individuals participating in handoffs of patient care. It is important they receive robust handoff training. Methods The I-PASS Mentored Implementation Handoff Curriculum frontline provider training materials were created as part of the original I-PASS Study and adapted for the Society of Hospital Medicine (SHM) I-PASS Mentored Implementation Program. The adapted materials embrace a flipped classroom approach with an emphasis on adult learning theory principles. The training includes an overview of I-PASS handoff techniques, TeamSTEPPS team communication strategies, verbal handoff simulation scenarios, and a printed handoff document exercise. Results As part of the SHM I-PASS Mentored Implementation Program, 2,735 frontline providers were trained at 32 study sites (16 adult and 16 pediatric) across North America. At the end of their training, 1,762 frontline providers completed the workshop evaluation form (64% response rate). After receiving the training, over 90% agreed/strongly agreed that they were able to distinguish a good- from a poor-quality handoff, articulate the elements of the I-PASS mnemonic, construct a high-quality patient summary, advocate for an appropriate environment for handoffs, and participate in handoff simulations. Universally, the training provided them with knowledge and skills relevant to their patient care activities. Discussion The I-PASS frontline training materials were rated highly by those trained and are an integral part of a successful I-PASS Handoff Program implementation.
format article
author Jennifer K. O'Toole
Jennifer Hepps
Amy J. Starmer
Shilpa J. Patel
Glenn Rosenbluth
Sharon Calaman
Maria-Lucia Campos
Joseph O. Lopreiato
Jeffrey L. Schnipper
Theodore C. Sectish
Rajendu Srivastava
Daniel C. West
Christopher P. Landrigan
Nancy D. Spector
Clifton E. Yu
author_facet Jennifer K. O'Toole
Jennifer Hepps
Amy J. Starmer
Shilpa J. Patel
Glenn Rosenbluth
Sharon Calaman
Maria-Lucia Campos
Joseph O. Lopreiato
Jeffrey L. Schnipper
Theodore C. Sectish
Rajendu Srivastava
Daniel C. West
Christopher P. Landrigan
Nancy D. Spector
Clifton E. Yu
author_sort Jennifer K. O'Toole
title I-PASS Mentored Implementation Handoff Curriculum: Frontline Provider Training Materials
title_short I-PASS Mentored Implementation Handoff Curriculum: Frontline Provider Training Materials
title_full I-PASS Mentored Implementation Handoff Curriculum: Frontline Provider Training Materials
title_fullStr I-PASS Mentored Implementation Handoff Curriculum: Frontline Provider Training Materials
title_full_unstemmed I-PASS Mentored Implementation Handoff Curriculum: Frontline Provider Training Materials
title_sort i-pass mentored implementation handoff curriculum: frontline provider training materials
publisher Association of American Medical Colleges
publishDate 2020
url https://doaj.org/article/35d4956ace774d10a6bf7b364584109c
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