Higher Clinician-Patient Communication Is Associated With Greater Satisfaction With HIV Care

Provider-patient communication (PPC) skills are key in promoting patient satisfaction. Our study examined the relationship between clinician PPC skills and patient satisfaction with care among virally unsuppressed adult HIV patients in Busia County, Kenya. This cross-sectional study was conducted am...

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Autores principales: Juddy Wachira PhD, Ann Mwangi PhD, Diana Chemutai BSc, Monica Nyambura BSc, Becky Genberg PhD, Ira B. Wilson MSc
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Lenguaje:EN
Publicado: SAGE Publishing 2021
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Acceso en línea:https://doaj.org/article/35d8588bccc2430c92747b236c2fb3df
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spelling oai:doaj.org-article:35d8588bccc2430c92747b236c2fb3df2021-11-17T23:03:40ZHigher Clinician-Patient Communication Is Associated With Greater Satisfaction With HIV Care2325-958210.1177/23259582211054935https://doaj.org/article/35d8588bccc2430c92747b236c2fb3df2021-11-01T00:00:00Zhttps://doi.org/10.1177/23259582211054935https://doaj.org/toc/2325-9582Provider-patient communication (PPC) skills are key in promoting patient satisfaction. Our study examined the relationship between clinician PPC skills and patient satisfaction with care among virally unsuppressed adult HIV patients in Busia County, Kenya. This cross-sectional study was conducted among 360 HIV patients on first line antiretroviral regimen and having a recent viral load ≥400 copies HIV RNA/ml. We conducted logistic regression analysis. The mean age of participants was 48.2 years [standard deviation (SD): 12.05]. Overall, the mean score on clinician PPC skills was 33.3 (SD: 9.0). A high proportion (85%) of participants reported satisfaction with the HIV care services. After adjusting for covariates, the odds of being satisfied with care increased by 19% (adjusted odds ratio: 1.19, 95% CI: 1.11-1.30) for every one unit increase in the clinician PPC skills score. Promoting good PPC skills may be key to improving patient satisfaction with HIV care.Juddy Wachira PhDAnn Mwangi PhDDiana Chemutai BScMonica Nyambura BScBecky Genberg PhDIra B. Wilson MScSAGE PublishingarticleDiseases of the genitourinary system. UrologyRC870-923ENJournal of the International Association of Providers of AIDS Care, Vol 20 (2021)
institution DOAJ
collection DOAJ
language EN
topic Diseases of the genitourinary system. Urology
RC870-923
spellingShingle Diseases of the genitourinary system. Urology
RC870-923
Juddy Wachira PhD
Ann Mwangi PhD
Diana Chemutai BSc
Monica Nyambura BSc
Becky Genberg PhD
Ira B. Wilson MSc
Higher Clinician-Patient Communication Is Associated With Greater Satisfaction With HIV Care
description Provider-patient communication (PPC) skills are key in promoting patient satisfaction. Our study examined the relationship between clinician PPC skills and patient satisfaction with care among virally unsuppressed adult HIV patients in Busia County, Kenya. This cross-sectional study was conducted among 360 HIV patients on first line antiretroviral regimen and having a recent viral load ≥400 copies HIV RNA/ml. We conducted logistic regression analysis. The mean age of participants was 48.2 years [standard deviation (SD): 12.05]. Overall, the mean score on clinician PPC skills was 33.3 (SD: 9.0). A high proportion (85%) of participants reported satisfaction with the HIV care services. After adjusting for covariates, the odds of being satisfied with care increased by 19% (adjusted odds ratio: 1.19, 95% CI: 1.11-1.30) for every one unit increase in the clinician PPC skills score. Promoting good PPC skills may be key to improving patient satisfaction with HIV care.
format article
author Juddy Wachira PhD
Ann Mwangi PhD
Diana Chemutai BSc
Monica Nyambura BSc
Becky Genberg PhD
Ira B. Wilson MSc
author_facet Juddy Wachira PhD
Ann Mwangi PhD
Diana Chemutai BSc
Monica Nyambura BSc
Becky Genberg PhD
Ira B. Wilson MSc
author_sort Juddy Wachira PhD
title Higher Clinician-Patient Communication Is Associated With Greater Satisfaction With HIV Care
title_short Higher Clinician-Patient Communication Is Associated With Greater Satisfaction With HIV Care
title_full Higher Clinician-Patient Communication Is Associated With Greater Satisfaction With HIV Care
title_fullStr Higher Clinician-Patient Communication Is Associated With Greater Satisfaction With HIV Care
title_full_unstemmed Higher Clinician-Patient Communication Is Associated With Greater Satisfaction With HIV Care
title_sort higher clinician-patient communication is associated with greater satisfaction with hiv care
publisher SAGE Publishing
publishDate 2021
url https://doaj.org/article/35d8588bccc2430c92747b236c2fb3df
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AT monicanyamburabsc higherclinicianpatientcommunicationisassociatedwithgreatersatisfactionwithhivcare
AT beckygenbergphd higherclinicianpatientcommunicationisassociatedwithgreatersatisfactionwithhivcare
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