Transaction Costs on Online Transportation Partnership: An Empirical Study in Malang, Indonesia

This study uses a digital platform with a partnership pattern between application companies and online transportation drivers. Previous studies reported that digital platforms were able to reduce transaction costs. This study aims to identify transaction costs in online transportation partnerships i...

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Autor principal:	Dermawan Dodi
Formato:	article
Lenguaje:	EN FR
Publicado:	EDP Sciences 2021
Materias:	Environmental sciences GE1-350
Acceso en línea:	https://doaj.org/article/3616847458c940068aa741fbddc104d1
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id	oai:doaj.org-article:3616847458c940068aa741fbddc104d1
record_format	dspace
spelling	oai:doaj.org-article:3616847458c940068aa741fbddc104d12021-12-02T17:11:45ZTransaction Costs on Online Transportation Partnership: An Empirical Study in Malang, Indonesia2267-124210.1051/e3sconf/202132407001https://doaj.org/article/3616847458c940068aa741fbddc104d12021-01-01T00:00:00Zhttps://www.e3s-conferences.org/articles/e3sconf/pdf/2021/100/e3sconf_macific2021_07001.pdfhttps://doaj.org/toc/2267-1242This study uses a digital platform with a partnership pattern between application companies and online transportation drivers. Previous studies reported that digital platforms were able to reduce transaction costs. This study aims to identify transaction costs in online transportation partnerships in Malang, Indonesia. Using a qualitative approach with interactive analysis, the informant is a two-wheeled online transportation driver in Malang City. This study revealed that several transaction costs in online transportation namely negotiated transaction costs when the driver is suspended and supervision transaction cost when the driver got problems with an error application server, lost internet network, parking fees for pick-up, and fake orders from customers. Further, transaction costs are also uncertain since the company’s application regulations frequently change overtime. Despite the transaction fees, the drivers’ overall income were much better compared to their previous job. To reduce these transaction costs, government regulations are needed to balance the rights of drivers. Moreover, the company could replace the suspension with a fine of a certain amount. Changes to rules and policies must accommodate input from driver partners since they are more aware of actual conditions.Dermawan DodiEDP SciencesarticleEnvironmental sciencesGE1-350ENFRE3S Web of Conferences, Vol 324, p 07001 (2021)
institution	DOAJ
collection	DOAJ
language	EN FR
topic	Environmental sciences GE1-350
spellingShingle	Environmental sciences GE1-350 Dermawan Dodi Transaction Costs on Online Transportation Partnership: An Empirical Study in Malang, Indonesia
description	This study uses a digital platform with a partnership pattern between application companies and online transportation drivers. Previous studies reported that digital platforms were able to reduce transaction costs. This study aims to identify transaction costs in online transportation partnerships in Malang, Indonesia. Using a qualitative approach with interactive analysis, the informant is a two-wheeled online transportation driver in Malang City. This study revealed that several transaction costs in online transportation namely negotiated transaction costs when the driver is suspended and supervision transaction cost when the driver got problems with an error application server, lost internet network, parking fees for pick-up, and fake orders from customers. Further, transaction costs are also uncertain since the company’s application regulations frequently change overtime. Despite the transaction fees, the drivers’ overall income were much better compared to their previous job. To reduce these transaction costs, government regulations are needed to balance the rights of drivers. Moreover, the company could replace the suspension with a fine of a certain amount. Changes to rules and policies must accommodate input from driver partners since they are more aware of actual conditions.
format	article
author	Dermawan Dodi
author_facet	Dermawan Dodi
author_sort	Dermawan Dodi
title	Transaction Costs on Online Transportation Partnership: An Empirical Study in Malang, Indonesia
title_short	Transaction Costs on Online Transportation Partnership: An Empirical Study in Malang, Indonesia
title_full	Transaction Costs on Online Transportation Partnership: An Empirical Study in Malang, Indonesia
title_fullStr	Transaction Costs on Online Transportation Partnership: An Empirical Study in Malang, Indonesia
title_full_unstemmed	Transaction Costs on Online Transportation Partnership: An Empirical Study in Malang, Indonesia
title_sort	transaction costs on online transportation partnership: an empirical study in malang, indonesia
publisher	EDP Sciences
publishDate	2021
url	https://doaj.org/article/3616847458c940068aa741fbddc104d1
work_keys_str_mv	AT dermawandodi transactioncostsononlinetransportationpartnershipanempiricalstudyinmalangindonesia
_version_	1718381491075940352

Transaction Costs on Online Transportation Partnership: An Empirical Study in Malang, Indonesia

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