Establishing the acceptability and usability of an animated virtual patient simulation

Background: An animated, video-based, virtual patient (VP) has been developed to allow pharmacists to learn how, and practice how, to advise patients taking non-vitamin K oral anticoagulants, a group of high-risk medicines. VPs are well-established resources but have historically only been accessed...

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Autores principales:	Charlotte Lucy Richardson, Stephen Chapman, Simon White
Formato:	article
Lenguaje:	EN
Publicado:	Elsevier 2021
Materias:	Virtual patient Simulation Counselling Education Pharmacist Pharmacy and materia medica RS1-441
Acceso en línea:	https://doaj.org/article/363894e550eb457d863ccd19a813f342
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spelling	oai:doaj.org-article:363894e550eb457d863ccd19a813f3422021-11-28T04:39:55ZEstablishing the acceptability and usability of an animated virtual patient simulation2667-276610.1016/j.rcsop.2021.100069https://doaj.org/article/363894e550eb457d863ccd19a813f3422021-12-01T00:00:00Zhttp://www.sciencedirect.com/science/article/pii/S266727662100069Xhttps://doaj.org/toc/2667-2766Background: An animated, video-based, virtual patient (VP) has been developed to allow pharmacists to learn how, and practice how, to advise patients taking non-vitamin K oral anticoagulants, a group of high-risk medicines. VPs are well-established resources but have historically only been accessed within specific online teaching sessions or at university sites; this new VP represents a mobile design that can be accessed from anywhere. Objective: To investigate the usability and acceptability of the VP application with a focus on exploring perspectives on accessibility. Methods: The study used an exploratory sequential mixed method design consisting of a satisfaction survey and interviews. Survey data were analysed descriptively to assess satisfaction with the application and to identify interview discussion areas. Interview data were analysed using the Framework Approach to thematic analysis. Participants were hospital or community pharmacists, or pre-registration pharmacists. Results: A total of 94 survey responses were collected and 22 respondents went on to take part in an interview. Participants reported liking the concept and delivery of the VP, particularly the high-quality technology. They also reported finding it usable, and appeared to favour its mobility and accessibility, particularly as the VP can be used on any internet accessible device, including mobile phones, with no specific requirements. Amendments that were suggested included quickening the delivery of some animations and improving navigation within the application, possibly through a button to return to the previous step should a mistake be made. Conclusions: The mobile VP appeared to be functional and usable, with the majority of users reporting satisfaction with use across a range of devices. Users reported positively about the VP's remote access, but navigation around the application requires development.Charlotte Lucy RichardsonStephen ChapmanSimon WhiteElsevierarticleVirtual patientSimulationCounsellingEducationPharmacistPharmacy and materia medicaRS1-441ENExploratory Research in Clinical and Social Pharmacy, Vol 4, Iss , Pp 100069- (2021)
institution	DOAJ
collection	DOAJ
language	EN
topic	Virtual patient Simulation Counselling Education Pharmacist Pharmacy and materia medica RS1-441
spellingShingle	Virtual patient Simulation Counselling Education Pharmacist Pharmacy and materia medica RS1-441 Charlotte Lucy Richardson Stephen Chapman Simon White Establishing the acceptability and usability of an animated virtual patient simulation
description	Background: An animated, video-based, virtual patient (VP) has been developed to allow pharmacists to learn how, and practice how, to advise patients taking non-vitamin K oral anticoagulants, a group of high-risk medicines. VPs are well-established resources but have historically only been accessed within specific online teaching sessions or at university sites; this new VP represents a mobile design that can be accessed from anywhere. Objective: To investigate the usability and acceptability of the VP application with a focus on exploring perspectives on accessibility. Methods: The study used an exploratory sequential mixed method design consisting of a satisfaction survey and interviews. Survey data were analysed descriptively to assess satisfaction with the application and to identify interview discussion areas. Interview data were analysed using the Framework Approach to thematic analysis. Participants were hospital or community pharmacists, or pre-registration pharmacists. Results: A total of 94 survey responses were collected and 22 respondents went on to take part in an interview. Participants reported liking the concept and delivery of the VP, particularly the high-quality technology. They also reported finding it usable, and appeared to favour its mobility and accessibility, particularly as the VP can be used on any internet accessible device, including mobile phones, with no specific requirements. Amendments that were suggested included quickening the delivery of some animations and improving navigation within the application, possibly through a button to return to the previous step should a mistake be made. Conclusions: The mobile VP appeared to be functional and usable, with the majority of users reporting satisfaction with use across a range of devices. Users reported positively about the VP's remote access, but navigation around the application requires development.
format	article
author	Charlotte Lucy Richardson Stephen Chapman Simon White
author_facet	Charlotte Lucy Richardson Stephen Chapman Simon White
author_sort	Charlotte Lucy Richardson
title	Establishing the acceptability and usability of an animated virtual patient simulation
title_short	Establishing the acceptability and usability of an animated virtual patient simulation
title_full	Establishing the acceptability and usability of an animated virtual patient simulation
title_fullStr	Establishing the acceptability and usability of an animated virtual patient simulation
title_full_unstemmed	Establishing the acceptability and usability of an animated virtual patient simulation
title_sort	establishing the acceptability and usability of an animated virtual patient simulation
publisher	Elsevier
publishDate	2021
url	https://doaj.org/article/363894e550eb457d863ccd19a813f342
work_keys_str_mv	AT charlottelucyrichardson establishingtheacceptabilityandusabilityofananimatedvirtualpatientsimulation AT stephenchapman establishingtheacceptabilityandusabilityofananimatedvirtualpatientsimulation AT simonwhite establishingtheacceptabilityandusabilityofananimatedvirtualpatientsimulation
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Establishing the acceptability and usability of an animated virtual patient simulation

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