Content-based user classifier to uncover information exchange in disaster-motivated networks.

Disasters strike communities around the world, with a reduced time-frame for warning and action leaving behind high rates of damage, mortality, and years in rebuilding efforts. For the past decade, social media has indicated a positive role in communicating before, during, and after disasters. One i...

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Autores principales: Pouria Babvey, Gabriela Gongora-Svartzman, Carlo Lipizzi, Jose E Ramirez-Marquez
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Lenguaje:EN
Publicado: Public Library of Science (PLoS) 2021
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Acceso en línea:https://doaj.org/article/36d76288576e474b9a1a039e10df0fc6
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spelling oai:doaj.org-article:36d76288576e474b9a1a039e10df0fc62021-12-02T20:13:02ZContent-based user classifier to uncover information exchange in disaster-motivated networks.1932-620310.1371/journal.pone.0259342https://doaj.org/article/36d76288576e474b9a1a039e10df0fc62021-01-01T00:00:00Zhttps://doi.org/10.1371/journal.pone.0259342https://doaj.org/toc/1932-6203Disasters strike communities around the world, with a reduced time-frame for warning and action leaving behind high rates of damage, mortality, and years in rebuilding efforts. For the past decade, social media has indicated a positive role in communicating before, during, and after disasters. One important question that remained un-investigated is that whether social media efficiently connect affected individuals to disaster relief agencies, and if not, how AI models can use historical data from previous disasters to facilitate information exchange between the two groups. In this study, the BERT model is first fine-tuned using historical data and then it is used to classify the tweets associated with hurricanes Dorian and Harvey based on the type of information provided; and alongside, the network between users is constructed based on the retweets and replies on Twitter. Afterwards, some network metrics are used to measure the diffusion rate of each type of disaster-motivated information. The results show that the messages by disaster eyewitnesses get the least spread while the posts by governments and media have the highest diffusion rates through the network. Additionally, the "cautions and advice" messages get the most spread among other information types while "infrastructure and utilities" and "affected individuals" messages get the least diffusion even compared with "sympathy and support". The analysis suggests that facilitating the propagation of information provided by affected individuals, using AI models, will be a valuable strategy to pursue in order to accelerate communication between affected individuals and survival groups during the disaster and aftermath.Pouria BabveyGabriela Gongora-SvartzmanCarlo LipizziJose E Ramirez-MarquezPublic Library of Science (PLoS)articleMedicineRScienceQENPLoS ONE, Vol 16, Iss 11, p e0259342 (2021)
institution DOAJ
collection DOAJ
language EN
topic Medicine
R
Science
Q
spellingShingle Medicine
R
Science
Q
Pouria Babvey
Gabriela Gongora-Svartzman
Carlo Lipizzi
Jose E Ramirez-Marquez
Content-based user classifier to uncover information exchange in disaster-motivated networks.
description Disasters strike communities around the world, with a reduced time-frame for warning and action leaving behind high rates of damage, mortality, and years in rebuilding efforts. For the past decade, social media has indicated a positive role in communicating before, during, and after disasters. One important question that remained un-investigated is that whether social media efficiently connect affected individuals to disaster relief agencies, and if not, how AI models can use historical data from previous disasters to facilitate information exchange between the two groups. In this study, the BERT model is first fine-tuned using historical data and then it is used to classify the tweets associated with hurricanes Dorian and Harvey based on the type of information provided; and alongside, the network between users is constructed based on the retweets and replies on Twitter. Afterwards, some network metrics are used to measure the diffusion rate of each type of disaster-motivated information. The results show that the messages by disaster eyewitnesses get the least spread while the posts by governments and media have the highest diffusion rates through the network. Additionally, the "cautions and advice" messages get the most spread among other information types while "infrastructure and utilities" and "affected individuals" messages get the least diffusion even compared with "sympathy and support". The analysis suggests that facilitating the propagation of information provided by affected individuals, using AI models, will be a valuable strategy to pursue in order to accelerate communication between affected individuals and survival groups during the disaster and aftermath.
format article
author Pouria Babvey
Gabriela Gongora-Svartzman
Carlo Lipizzi
Jose E Ramirez-Marquez
author_facet Pouria Babvey
Gabriela Gongora-Svartzman
Carlo Lipizzi
Jose E Ramirez-Marquez
author_sort Pouria Babvey
title Content-based user classifier to uncover information exchange in disaster-motivated networks.
title_short Content-based user classifier to uncover information exchange in disaster-motivated networks.
title_full Content-based user classifier to uncover information exchange in disaster-motivated networks.
title_fullStr Content-based user classifier to uncover information exchange in disaster-motivated networks.
title_full_unstemmed Content-based user classifier to uncover information exchange in disaster-motivated networks.
title_sort content-based user classifier to uncover information exchange in disaster-motivated networks.
publisher Public Library of Science (PLoS)
publishDate 2021
url https://doaj.org/article/36d76288576e474b9a1a039e10df0fc6
work_keys_str_mv AT pouriababvey contentbaseduserclassifiertouncoverinformationexchangeindisastermotivatednetworks
AT gabrielagongorasvartzman contentbaseduserclassifiertouncoverinformationexchangeindisastermotivatednetworks
AT carlolipizzi contentbaseduserclassifiertouncoverinformationexchangeindisastermotivatednetworks
AT joseeramirezmarquez contentbaseduserclassifiertouncoverinformationexchangeindisastermotivatednetworks
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