COMPENSATING FOR THE IMMATERIAL. A LEXICAL AND SEMANTIC ANALYSIS OF AMERICAN BANK SLOGANS

The aim of this paper is to conduct a lexical and semantic analysis of bank slogans in order to shed light on how the immaterial character of financial services as well as the channel of communication – in this instance the Internet – influence the choice of vocabulary. We chose to focus on the case...

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Autor principal: Bogdan Veche
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Publicado: University of Oradea 2021
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spelling oai:doaj.org-article:37e88dd224f546f0af434f05c9bab8762021-11-09T19:46:15ZCOMPENSATING FOR THE IMMATERIAL. A LEXICAL AND SEMANTIC ANALYSIS OF AMERICAN BANK SLOGANS1222-569X1582-5450https://doaj.org/article/37e88dd224f546f0af434f05c9bab8762021-07-01T00:00:00Zhttp://anale.steconomiceuoradea.ro/volume/2021/n1/037.pdfhttps://doaj.org/toc/1222-569Xhttps://doaj.org/toc/1582-5450The aim of this paper is to conduct a lexical and semantic analysis of bank slogans in order to shed light on how the immaterial character of financial services as well as the channel of communication – in this instance the Internet – influence the choice of vocabulary. We chose to focus on the case of the United States of America as there is an online index of over five thousand existing banks with links to their websites if they have a presence online. This allowed us to create a database of over fourteen hundred slogans from as many banks. The methodology, described in the first part of the study, relies on empirical research and content analysis with the help of online tools used to generate a word count based on our sample. The results obtained were presented as bar charts showing groups of words and their number of occurrences in descending order. This allowed to highlight meaningful word clusters and to identify the lexical and semantic patterns of American bank slogans. The findings reveal a small cluster of words (including determiners, conjunctions and prepositions) with an occurrence rate superior to 1%, sufficient, however, to establish the main semantic patterns further supported and enriched by the analysis of two more clusters (0.5%-1% and 0.2%-0.5%). It becomes apparent that, through this form of asynchronous communication, American banks seek to compensate for the immateriality of the service provided by using slogans which help establish their identity within the community they serve and humanize the banking experience through the creation of a meaningful relationship with their (potential) customers.Bogdan VecheUniversity of Oradeaarticleslogan; online advertising; American banks; lexical analysis, semantic analysisBusinessHF5001-6182FinanceHG1-9999DEENFRITAnnals of the University of Oradea: Economic Science, Vol 30, Iss 1, Pp 336-343 (2021)
institution DOAJ
collection DOAJ
language DE
EN
FR
IT
topic slogan; online advertising; American banks; lexical analysis, semantic analysis
Business
HF5001-6182
Finance
HG1-9999
spellingShingle slogan; online advertising; American banks; lexical analysis, semantic analysis
Business
HF5001-6182
Finance
HG1-9999
Bogdan Veche
COMPENSATING FOR THE IMMATERIAL. A LEXICAL AND SEMANTIC ANALYSIS OF AMERICAN BANK SLOGANS
description The aim of this paper is to conduct a lexical and semantic analysis of bank slogans in order to shed light on how the immaterial character of financial services as well as the channel of communication – in this instance the Internet – influence the choice of vocabulary. We chose to focus on the case of the United States of America as there is an online index of over five thousand existing banks with links to their websites if they have a presence online. This allowed us to create a database of over fourteen hundred slogans from as many banks. The methodology, described in the first part of the study, relies on empirical research and content analysis with the help of online tools used to generate a word count based on our sample. The results obtained were presented as bar charts showing groups of words and their number of occurrences in descending order. This allowed to highlight meaningful word clusters and to identify the lexical and semantic patterns of American bank slogans. The findings reveal a small cluster of words (including determiners, conjunctions and prepositions) with an occurrence rate superior to 1%, sufficient, however, to establish the main semantic patterns further supported and enriched by the analysis of two more clusters (0.5%-1% and 0.2%-0.5%). It becomes apparent that, through this form of asynchronous communication, American banks seek to compensate for the immateriality of the service provided by using slogans which help establish their identity within the community they serve and humanize the banking experience through the creation of a meaningful relationship with their (potential) customers.
format article
author Bogdan Veche
author_facet Bogdan Veche
author_sort Bogdan Veche
title COMPENSATING FOR THE IMMATERIAL. A LEXICAL AND SEMANTIC ANALYSIS OF AMERICAN BANK SLOGANS
title_short COMPENSATING FOR THE IMMATERIAL. A LEXICAL AND SEMANTIC ANALYSIS OF AMERICAN BANK SLOGANS
title_full COMPENSATING FOR THE IMMATERIAL. A LEXICAL AND SEMANTIC ANALYSIS OF AMERICAN BANK SLOGANS
title_fullStr COMPENSATING FOR THE IMMATERIAL. A LEXICAL AND SEMANTIC ANALYSIS OF AMERICAN BANK SLOGANS
title_full_unstemmed COMPENSATING FOR THE IMMATERIAL. A LEXICAL AND SEMANTIC ANALYSIS OF AMERICAN BANK SLOGANS
title_sort compensating for the immaterial. a lexical and semantic analysis of american bank slogans
publisher University of Oradea
publishDate 2021
url https://doaj.org/article/37e88dd224f546f0af434f05c9bab876
work_keys_str_mv AT bogdanveche compensatingfortheimmaterialalexicalandsemanticanalysisofamericanbankslogans
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