Physician-led patient experience improvement efforts: The CONNECT program, an emerging innovation

In 2009, the leadership of the Children’s University Medical Group (<em>CUMG</em>) embarked on an effort to answer the question, “What would it take to promote and foster a culture of service amongst the medical staff?” The challenge was to engage the physician group in leading patient a...

Descripción completa

Guardado en:

Detalles Bibliográficos
Autores principales:	Harris Baden, Jennifer Scott
Formato:	article
Lenguaje:	EN
Publicado:	The Beryl Institute 2014
Materias:	physicians patient experience physician-led connect self-assessment children’s university medical group cumg seattle children’s engagement Medicine (General) R5-920 Public aspects of medicine RA1-1270
Acceso en línea:	https://doaj.org/article/38ad05c91477426dac8f017306c317da
Etiquetas:	Agregar Etiqueta Sin Etiquetas, Sea el primero en etiquetar este registro!

id	oai:doaj.org-article:38ad05c91477426dac8f017306c317da
record_format	dspace
spelling	oai:doaj.org-article:38ad05c91477426dac8f017306c317da2021-11-15T03:34:04ZPhysician-led patient experience improvement efforts: The CONNECT program, an emerging innovation2372-0247https://doaj.org/article/38ad05c91477426dac8f017306c317da2014-04-01T00:00:00Zhttps://pxjournal.org/journal/vol1/iss1/11https://doaj.org/toc/2372-0247In 2009, the leadership of the Children’s University Medical Group (<em>CUMG</em>) embarked on an effort to answer the question, “What would it take to promote and foster a culture of service amongst the medical staff?” The challenge was to engage the physician group in leading patient and family experience improvements within Seattle Children’s. In this article, an innovative, physician-designed and led approach to improving the patient experience is described. The effort focuses on encouraging local, grass roots strategies rooted in readily available and validated best practices. In support of that effort, novel tools that were developed and deployed to elicit input, engagement and self-assessment are also described.Harris BadenJennifer ScottThe Beryl Institutearticlephysicianspatient experiencephysician-ledconnectself-assessmentchildren’s university medical groupcumgseattle children’sengagementMedicine (General)R5-920Public aspects of medicineRA1-1270ENPatient Experience Journal, Vol 1, Iss 1 (2014)
institution	DOAJ
collection	DOAJ
language	EN
topic	physicians patient experience physician-led connect self-assessment children’s university medical group cumg seattle children’s engagement Medicine (General) R5-920 Public aspects of medicine RA1-1270
spellingShingle	physicians patient experience physician-led connect self-assessment children’s university medical group cumg seattle children’s engagement Medicine (General) R5-920 Public aspects of medicine RA1-1270 Harris Baden Jennifer Scott Physician-led patient experience improvement efforts: The CONNECT program, an emerging innovation
description	In 2009, the leadership of the Children’s University Medical Group (<em>CUMG</em>) embarked on an effort to answer the question, “What would it take to promote and foster a culture of service amongst the medical staff?” The challenge was to engage the physician group in leading patient and family experience improvements within Seattle Children’s. In this article, an innovative, physician-designed and led approach to improving the patient experience is described. The effort focuses on encouraging local, grass roots strategies rooted in readily available and validated best practices. In support of that effort, novel tools that were developed and deployed to elicit input, engagement and self-assessment are also described.
format	article
author	Harris Baden Jennifer Scott
author_facet	Harris Baden Jennifer Scott
author_sort	Harris Baden
title	Physician-led patient experience improvement efforts: The CONNECT program, an emerging innovation
title_short	Physician-led patient experience improvement efforts: The CONNECT program, an emerging innovation
title_full	Physician-led patient experience improvement efforts: The CONNECT program, an emerging innovation
title_fullStr	Physician-led patient experience improvement efforts: The CONNECT program, an emerging innovation
title_full_unstemmed	Physician-led patient experience improvement efforts: The CONNECT program, an emerging innovation
title_sort	physician-led patient experience improvement efforts: the connect program, an emerging innovation
publisher	The Beryl Institute
publishDate	2014
url	https://doaj.org/article/38ad05c91477426dac8f017306c317da
work_keys_str_mv	AT harrisbaden physicianledpatientexperienceimprovementeffortstheconnectprogramanemerginginnovation AT jenniferscott physicianledpatientexperienceimprovementeffortstheconnectprogramanemerginginnovation
_version_	1718428860504080384

Physician-led patient experience improvement efforts: The CONNECT program, an emerging innovation

Ejemplares similares