Physician-led patient experience improvement efforts: The CONNECT program, an emerging innovation

In 2009, the leadership of the Children’s University Medical Group (<em>CUMG</em>) embarked on an effort to answer the question, “What would it take to promote and foster a culture of service amongst the medical staff?” The challenge was to engage the physician group in leading patient a...

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Autores principales: Harris Baden, Jennifer Scott
Formato: article
Lenguaje:EN
Publicado: The Beryl Institute 2014
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Acceso en línea:https://doaj.org/article/38ad05c91477426dac8f017306c317da
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