How leaders are persuaded: An elaboration likelihood model of voice endorsement.

Organizations need both employee voice and managerial endorsement to ensure high-quality decision-making and achieve organizational effectiveness. However, a preponderance of voice research focuses on employee voice with little attention paid to voice endorsement. Building on the social persuasion t...

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Autores principales: Xiaobo Li, Ting Wu, Jianhong Ma
Formato: article
Lenguaje:EN
Publicado: Public Library of Science (PLoS) 2021
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Acceso en línea:https://doaj.org/article/390f4727b3194d6faa381eae1e00486b
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spelling oai:doaj.org-article:390f4727b3194d6faa381eae1e00486b2021-11-25T06:19:09ZHow leaders are persuaded: An elaboration likelihood model of voice endorsement.1932-620310.1371/journal.pone.0251850https://doaj.org/article/390f4727b3194d6faa381eae1e00486b2021-01-01T00:00:00Zhttps://doi.org/10.1371/journal.pone.0251850https://doaj.org/toc/1932-6203Organizations need both employee voice and managerial endorsement to ensure high-quality decision-making and achieve organizational effectiveness. However, a preponderance of voice research focuses on employee voice with little attention paid to voice endorsement. Building on the social persuasion theory of the elaboration likelihood model, we systematically examine the sender and receiver determinants of voice endorsement and how the interplay of those determinants affects voice endorsement. By empirically analyzing 168 paired samples, we find that issue-relevant information, i.e., voicer credibility, has a positive effect on voice endorsement and matters most when leaders have high felt obligation. The results also show that the peripheral cue used in the study, i.e., positive mood, has a positive effect on voice endorsement and matters most when leaders have low felt obligation or low cognitive flexibility. We discuss the contributions of these findings and highlight limitations and directions for future research.Xiaobo LiTing WuJianhong MaPublic Library of Science (PLoS)articleMedicineRScienceQENPLoS ONE, Vol 16, Iss 5, p e0251850 (2021)
institution DOAJ
collection DOAJ
language EN
topic Medicine
R
Science
Q
spellingShingle Medicine
R
Science
Q
Xiaobo Li
Ting Wu
Jianhong Ma
How leaders are persuaded: An elaboration likelihood model of voice endorsement.
description Organizations need both employee voice and managerial endorsement to ensure high-quality decision-making and achieve organizational effectiveness. However, a preponderance of voice research focuses on employee voice with little attention paid to voice endorsement. Building on the social persuasion theory of the elaboration likelihood model, we systematically examine the sender and receiver determinants of voice endorsement and how the interplay of those determinants affects voice endorsement. By empirically analyzing 168 paired samples, we find that issue-relevant information, i.e., voicer credibility, has a positive effect on voice endorsement and matters most when leaders have high felt obligation. The results also show that the peripheral cue used in the study, i.e., positive mood, has a positive effect on voice endorsement and matters most when leaders have low felt obligation or low cognitive flexibility. We discuss the contributions of these findings and highlight limitations and directions for future research.
format article
author Xiaobo Li
Ting Wu
Jianhong Ma
author_facet Xiaobo Li
Ting Wu
Jianhong Ma
author_sort Xiaobo Li
title How leaders are persuaded: An elaboration likelihood model of voice endorsement.
title_short How leaders are persuaded: An elaboration likelihood model of voice endorsement.
title_full How leaders are persuaded: An elaboration likelihood model of voice endorsement.
title_fullStr How leaders are persuaded: An elaboration likelihood model of voice endorsement.
title_full_unstemmed How leaders are persuaded: An elaboration likelihood model of voice endorsement.
title_sort how leaders are persuaded: an elaboration likelihood model of voice endorsement.
publisher Public Library of Science (PLoS)
publishDate 2021
url https://doaj.org/article/390f4727b3194d6faa381eae1e00486b
work_keys_str_mv AT xiaoboli howleadersarepersuadedanelaborationlikelihoodmodelofvoiceendorsement
AT tingwu howleadersarepersuadedanelaborationlikelihoodmodelofvoiceendorsement
AT jianhongma howleadersarepersuadedanelaborationlikelihoodmodelofvoiceendorsement
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