How leaders are persuaded: An elaboration likelihood model of voice endorsement.
Organizations need both employee voice and managerial endorsement to ensure high-quality decision-making and achieve organizational effectiveness. However, a preponderance of voice research focuses on employee voice with little attention paid to voice endorsement. Building on the social persuasion t...
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Public Library of Science (PLoS)
2021
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oai:doaj.org-article:390f4727b3194d6faa381eae1e00486b2021-11-25T06:19:09ZHow leaders are persuaded: An elaboration likelihood model of voice endorsement.1932-620310.1371/journal.pone.0251850https://doaj.org/article/390f4727b3194d6faa381eae1e00486b2021-01-01T00:00:00Zhttps://doi.org/10.1371/journal.pone.0251850https://doaj.org/toc/1932-6203Organizations need both employee voice and managerial endorsement to ensure high-quality decision-making and achieve organizational effectiveness. However, a preponderance of voice research focuses on employee voice with little attention paid to voice endorsement. Building on the social persuasion theory of the elaboration likelihood model, we systematically examine the sender and receiver determinants of voice endorsement and how the interplay of those determinants affects voice endorsement. By empirically analyzing 168 paired samples, we find that issue-relevant information, i.e., voicer credibility, has a positive effect on voice endorsement and matters most when leaders have high felt obligation. The results also show that the peripheral cue used in the study, i.e., positive mood, has a positive effect on voice endorsement and matters most when leaders have low felt obligation or low cognitive flexibility. We discuss the contributions of these findings and highlight limitations and directions for future research.Xiaobo LiTing WuJianhong MaPublic Library of Science (PLoS)articleMedicineRScienceQENPLoS ONE, Vol 16, Iss 5, p e0251850 (2021) |
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Medicine R Science Q Xiaobo Li Ting Wu Jianhong Ma How leaders are persuaded: An elaboration likelihood model of voice endorsement. |
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Organizations need both employee voice and managerial endorsement to ensure high-quality decision-making and achieve organizational effectiveness. However, a preponderance of voice research focuses on employee voice with little attention paid to voice endorsement. Building on the social persuasion theory of the elaboration likelihood model, we systematically examine the sender and receiver determinants of voice endorsement and how the interplay of those determinants affects voice endorsement. By empirically analyzing 168 paired samples, we find that issue-relevant information, i.e., voicer credibility, has a positive effect on voice endorsement and matters most when leaders have high felt obligation. The results also show that the peripheral cue used in the study, i.e., positive mood, has a positive effect on voice endorsement and matters most when leaders have low felt obligation or low cognitive flexibility. We discuss the contributions of these findings and highlight limitations and directions for future research. |
format |
article |
author |
Xiaobo Li Ting Wu Jianhong Ma |
author_facet |
Xiaobo Li Ting Wu Jianhong Ma |
author_sort |
Xiaobo Li |
title |
How leaders are persuaded: An elaboration likelihood model of voice endorsement. |
title_short |
How leaders are persuaded: An elaboration likelihood model of voice endorsement. |
title_full |
How leaders are persuaded: An elaboration likelihood model of voice endorsement. |
title_fullStr |
How leaders are persuaded: An elaboration likelihood model of voice endorsement. |
title_full_unstemmed |
How leaders are persuaded: An elaboration likelihood model of voice endorsement. |
title_sort |
how leaders are persuaded: an elaboration likelihood model of voice endorsement. |
publisher |
Public Library of Science (PLoS) |
publishDate |
2021 |
url |
https://doaj.org/article/390f4727b3194d6faa381eae1e00486b |
work_keys_str_mv |
AT xiaoboli howleadersarepersuadedanelaborationlikelihoodmodelofvoiceendorsement AT tingwu howleadersarepersuadedanelaborationlikelihoodmodelofvoiceendorsement AT jianhongma howleadersarepersuadedanelaborationlikelihoodmodelofvoiceendorsement |
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1718413917377527808 |