Accessibility of mental health support in China and preferences on web-based services for mood disorders: A qualitative study

Background: The fast development of mobile technologies provides promising opportunities to fulfill the largely unmet needs of treatment and recovery for mood disorders in China. However, with limited research from China, the development of acceptable and usable web-based mental health services that...

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Autores principales:	Yuxi Tan, Emily G. Lattie, Yan Qiu, Ziwei Teng, Chujun Wu, Hui Tang, Jindong Chen
Formato:	article
Lenguaje:	EN
Publicado:	Elsevier 2021
Materias:	Mental health Web-based health service Mood disorder Recovery Information technology T58.5-58.64 Psychology BF1-990
Acceso en línea:	https://doaj.org/article/392989ae924b4839a28e740eaa456ba7
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spelling	oai:doaj.org-article:392989ae924b4839a28e740eaa456ba72021-11-12T04:35:17ZAccessibility of mental health support in China and preferences on web-based services for mood disorders: A qualitative study2214-782910.1016/j.invent.2021.100475https://doaj.org/article/392989ae924b4839a28e740eaa456ba72021-12-01T00:00:00Zhttp://www.sciencedirect.com/science/article/pii/S2214782921001159https://doaj.org/toc/2214-7829Background: The fast development of mobile technologies provides promising opportunities to fulfill the largely unmet needs of treatment and recovery for mood disorders in China. However, with limited research from China, the development of acceptable and usable web-based mental health services that are based on preference of patients from China still remains a challenge. Objective: The aims of this paper were to (1) understand the experience of patients with mood disorders on current accessibility of mental health support in China; and (2) to get insights on patients' preferences on web-based mental health services, so as to provide suggestions for the future development of web-based mental health services for mood disorders in China. Methods: Semi-structured interviews were conducted with 10 female participants diagnosed with depression and 7 with bipolar disorder (5 female and 2 male) via the audio chat function of WeChat. The interviews were 60–90 min long and were audio-recorded and transcribed verbatim. Thematic analysis was conducted using QSR NVivo 12 to identify and establish themes and sub-themes. Results: Two major sections of results with a total of 5 themes were identified. The first section was participants' treatment and recovery experience, which included three main themes: (1) professional help seeking experience; (2) establishment of self-help strategies; and (3) complex experiences from various source of social support. The second section was focused on preferences for web-based services, which were divided into two themes: (1) preferred support and features, with three sub-themes: as channels to access professionals, as databases for self-help resources, and as sources of social support; and (2) preferred modality. Conclusions: The access to mental health support for personal recovery of mood disorders in China was perceived by participants as not sufficient. Web-based mental health services that include professional, empathetic social support from real humans, and recovery-oriented, personalized self-help resources are promising to bridge the gap. The advantages of social media like WeChat were emphasized for patients in China. More user-centered research based on social, economic and cultural features are needed for the development of web-based mental health services in China.Yuxi TanEmily G. LattieYan QiuZiwei TengChujun WuHui TangJindong ChenElsevierarticleMental healthWeb-based health serviceMood disorderRecoveryInformation technologyT58.5-58.64PsychologyBF1-990ENInternet Interventions, Vol 26, Iss , Pp 100475- (2021)
institution	DOAJ
collection	DOAJ
language	EN
topic	Mental health Web-based health service Mood disorder Recovery Information technology T58.5-58.64 Psychology BF1-990
spellingShingle	Mental health Web-based health service Mood disorder Recovery Information technology T58.5-58.64 Psychology BF1-990 Yuxi Tan Emily G. Lattie Yan Qiu Ziwei Teng Chujun Wu Hui Tang Jindong Chen Accessibility of mental health support in China and preferences on web-based services for mood disorders: A qualitative study
description	Background: The fast development of mobile technologies provides promising opportunities to fulfill the largely unmet needs of treatment and recovery for mood disorders in China. However, with limited research from China, the development of acceptable and usable web-based mental health services that are based on preference of patients from China still remains a challenge. Objective: The aims of this paper were to (1) understand the experience of patients with mood disorders on current accessibility of mental health support in China; and (2) to get insights on patients' preferences on web-based mental health services, so as to provide suggestions for the future development of web-based mental health services for mood disorders in China. Methods: Semi-structured interviews were conducted with 10 female participants diagnosed with depression and 7 with bipolar disorder (5 female and 2 male) via the audio chat function of WeChat. The interviews were 60–90 min long and were audio-recorded and transcribed verbatim. Thematic analysis was conducted using QSR NVivo 12 to identify and establish themes and sub-themes. Results: Two major sections of results with a total of 5 themes were identified. The first section was participants' treatment and recovery experience, which included three main themes: (1) professional help seeking experience; (2) establishment of self-help strategies; and (3) complex experiences from various source of social support. The second section was focused on preferences for web-based services, which were divided into two themes: (1) preferred support and features, with three sub-themes: as channels to access professionals, as databases for self-help resources, and as sources of social support; and (2) preferred modality. Conclusions: The access to mental health support for personal recovery of mood disorders in China was perceived by participants as not sufficient. Web-based mental health services that include professional, empathetic social support from real humans, and recovery-oriented, personalized self-help resources are promising to bridge the gap. The advantages of social media like WeChat were emphasized for patients in China. More user-centered research based on social, economic and cultural features are needed for the development of web-based mental health services in China.
format	article
author	Yuxi Tan Emily G. Lattie Yan Qiu Ziwei Teng Chujun Wu Hui Tang Jindong Chen
author_facet	Yuxi Tan Emily G. Lattie Yan Qiu Ziwei Teng Chujun Wu Hui Tang Jindong Chen
author_sort	Yuxi Tan
title	Accessibility of mental health support in China and preferences on web-based services for mood disorders: A qualitative study
title_short	Accessibility of mental health support in China and preferences on web-based services for mood disorders: A qualitative study
title_full	Accessibility of mental health support in China and preferences on web-based services for mood disorders: A qualitative study
title_fullStr	Accessibility of mental health support in China and preferences on web-based services for mood disorders: A qualitative study
title_full_unstemmed	Accessibility of mental health support in China and preferences on web-based services for mood disorders: A qualitative study
title_sort	accessibility of mental health support in china and preferences on web-based services for mood disorders: a qualitative study
publisher	Elsevier
publishDate	2021
url	https://doaj.org/article/392989ae924b4839a28e740eaa456ba7
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Accessibility of mental health support in China and preferences on web-based services for mood disorders: A qualitative study

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