Needle phobia: How to improve the child's experience during blood drawing

Pediatric diseases, pain and hospitalization have an important impact on children and their families. This is especially significant when considering common invasive procedures, such as blood drawing. The objectives of the study were to assess the experience of children and families during the blood...

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Autores principales:	Maria Navarro, Helena Illera, Bonaventura Ruíz, Montserrat Naudó, Núria Serrallonga, Sonia Tordera, David Kornmehl, Lola Crevillén, Ana Bosque, David Nadal, Mercedes Jabalera
Formato:	article
Lenguaje:	EN
Publicado:	The Beryl Institute 2021
Materias:	blood drawing children's hospital mix-methods design thinking patient participation Medicine (General) R5-920 Public aspects of medicine RA1-1270
Acceso en línea:	https://doaj.org/article/3969266c61124bf7b2c58f84e75c626e
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spelling	oai:doaj.org-article:3969266c61124bf7b2c58f84e75c626e2021-11-15T04:33:47ZNeedle phobia: How to improve the child's experience during blood drawing2372-0247https://doaj.org/article/3969266c61124bf7b2c58f84e75c626e2021-04-01T00:00:00Zhttps://pxjournal.org/journal/vol8/iss1/14https://doaj.org/toc/2372-0247Pediatric diseases, pain and hospitalization have an important impact on children and their families. This is especially significant when considering common invasive procedures, such as blood drawing. The objectives of the study were to assess the experience of children and families during the blood drawing procedure and suggest methods for improvement. The study was conducted in a children’s hospital in Barcelona, Spain, between 2018 and 2020. A mix-method design or combination of qualitative and quantitative methodologies was developed. We carried out a search of the literature, a design thinking approach, and a survey. Results from the qualitative approach identified areas for improvement, such as, the lack of information about the process of blood collection before testing, management of fear or pain, and characteristics of the physical space, among others. Regarding the quantitative approach, 277 persons (patients and families) were interviewed. And, although there were high levels of satisfaction among them about the blood drawing procedure, they also stressed the importance of the information received prior the test, the distraction techniques, and the physical space. From these results, we made different actions like information leaflets and fact sheets, distraction elements in the waiting room (wall vinyl, therapeutic dogs and clowns), and modification of the cabins. Although these results cannot be generalized to the population, they serve as an example of how to improve patient and family experience and include them in the decision-making process. In the current pandemic, further research should be done to adapt these results to the “new normal.” <strong>Experience Framework</strong> This article is associated with the Quality & Clinical Excellence lens of The Beryl Institute Experience Framework (<a href="https://www.theberylinstitute.org/ExperienceFramework">https://www.theberylinstitute.org/ExperienceFramework</a>). <ul> <li><a href="https://www.theberylinstitute.org/page/PXSEARCH#resource-list-all/?view_28_page=1&view_28_filters=%5B%7B%22field%22%3A%22field_38%22%2C%22operator%22%3A%22in%22%2C%22value%22%3A%5B%22PXJ%20Article%22%5D%7D%2C%7B%22field%22%3A%22field_20%22%2C%22operator%22%3A%22is%22%2C%22value%22%3A%5B%22%22%5D%7D%2C%7B%22field%22%3A%22field_40%22%2C%22operator%22%3A%22is%22%2C%22value%22%3A%5B%22%22%2C%22Quality%20%26%20Clinical%20Excellence%22%5D%7D%2C%7B%22field%22%3A%22field_41%22%2C%22operator%22%3A%22is%22%2C%22value%22%3A%5B%22%22%5D%7D%5D">Access other PXJ articles</a> related to this lens.</li> <li><a href="https://www.theberylinstitute.org/page/Ecosystem-QualityClinicalExcellence">Access other resources</a> related to this lens.</li> </ul>Maria NavarroHelena IlleraBonaventura RuízMontserrat NaudóNúria SerrallongaSonia TorderaDavid KornmehlLola CrevillénAna BosqueDavid NadalMercedes JabaleraThe Beryl Institutearticleblood drawingchildren's hospitalmix-methodsdesign thinkingpatient participationMedicine (General)R5-920Public aspects of medicineRA1-1270ENPatient Experience Journal (2021)
institution	DOAJ
collection	DOAJ
language	EN
topic	blood drawing children's hospital mix-methods design thinking patient participation Medicine (General) R5-920 Public aspects of medicine RA1-1270
spellingShingle	blood drawing children's hospital mix-methods design thinking patient participation Medicine (General) R5-920 Public aspects of medicine RA1-1270 Maria Navarro Helena Illera Bonaventura Ruíz Montserrat Naudó Núria Serrallonga Sonia Tordera David Kornmehl Lola Crevillén Ana Bosque David Nadal Mercedes Jabalera Needle phobia: How to improve the child's experience during blood drawing
description	Pediatric diseases, pain and hospitalization have an important impact on children and their families. This is especially significant when considering common invasive procedures, such as blood drawing. The objectives of the study were to assess the experience of children and families during the blood drawing procedure and suggest methods for improvement. The study was conducted in a children’s hospital in Barcelona, Spain, between 2018 and 2020. A mix-method design or combination of qualitative and quantitative methodologies was developed. We carried out a search of the literature, a design thinking approach, and a survey. Results from the qualitative approach identified areas for improvement, such as, the lack of information about the process of blood collection before testing, management of fear or pain, and characteristics of the physical space, among others. Regarding the quantitative approach, 277 persons (patients and families) were interviewed. And, although there were high levels of satisfaction among them about the blood drawing procedure, they also stressed the importance of the information received prior the test, the distraction techniques, and the physical space. From these results, we made different actions like information leaflets and fact sheets, distraction elements in the waiting room (wall vinyl, therapeutic dogs and clowns), and modification of the cabins. Although these results cannot be generalized to the population, they serve as an example of how to improve patient and family experience and include them in the decision-making process. In the current pandemic, further research should be done to adapt these results to the “new normal.” <strong>Experience Framework</strong> This article is associated with the Quality & Clinical Excellence lens of The Beryl Institute Experience Framework (<a href="https://www.theberylinstitute.org/ExperienceFramework">https://www.theberylinstitute.org/ExperienceFramework</a>). <ul> <li><a href="https://www.theberylinstitute.org/page/PXSEARCH#resource-list-all/?view_28_page=1&view_28_filters=%5B%7B%22field%22%3A%22field_38%22%2C%22operator%22%3A%22in%22%2C%22value%22%3A%5B%22PXJ%20Article%22%5D%7D%2C%7B%22field%22%3A%22field_20%22%2C%22operator%22%3A%22is%22%2C%22value%22%3A%5B%22%22%5D%7D%2C%7B%22field%22%3A%22field_40%22%2C%22operator%22%3A%22is%22%2C%22value%22%3A%5B%22%22%2C%22Quality%20%26%20Clinical%20Excellence%22%5D%7D%2C%7B%22field%22%3A%22field_41%22%2C%22operator%22%3A%22is%22%2C%22value%22%3A%5B%22%22%5D%7D%5D">Access other PXJ articles</a> related to this lens.</li> <li><a href="https://www.theberylinstitute.org/page/Ecosystem-QualityClinicalExcellence">Access other resources</a> related to this lens.</li> </ul>
format	article
author	Maria Navarro Helena Illera Bonaventura Ruíz Montserrat Naudó Núria Serrallonga Sonia Tordera David Kornmehl Lola Crevillén Ana Bosque David Nadal Mercedes Jabalera
author_facet	Maria Navarro Helena Illera Bonaventura Ruíz Montserrat Naudó Núria Serrallonga Sonia Tordera David Kornmehl Lola Crevillén Ana Bosque David Nadal Mercedes Jabalera
author_sort	Maria Navarro
title	Needle phobia: How to improve the child's experience during blood drawing
title_short	Needle phobia: How to improve the child's experience during blood drawing
title_full	Needle phobia: How to improve the child's experience during blood drawing
title_fullStr	Needle phobia: How to improve the child's experience during blood drawing
title_full_unstemmed	Needle phobia: How to improve the child's experience during blood drawing
title_sort	needle phobia: how to improve the child's experience during blood drawing
publisher	The Beryl Institute
publishDate	2021
url	https://doaj.org/article/3969266c61124bf7b2c58f84e75c626e
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Needle phobia: How to improve the child's experience during blood drawing

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