PENGARUH KUALITAS PELAYANAN TERHADAP KEPUASAN DAN WORD OF MOUTH MAHASISWA PROGRAM STUDI DIPLOMA III ADMINISTRASI PERPAJAKAN FISIP USU

The objective of the research was to know and to analyze the influence of service<br />quality on students’ word of mouth through their satisfaction in the Diploma III of<br />Taxation Administration Study Program, FISIP USU. The type of the research<br />was descriptive quantitati...

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Auteurs principaux: Aida W Batubara, Paham - Ginting, Arlina Nurbaity Lubis
Format: article
Langue:ID
Publié: Universitas Muhammadiyah Sumatera Utara 2017
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Accès en ligne:https://doaj.org/article/3a5fc5d7c6e5476cad8fe61251567ebe
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