THE EFFECT OF SOCIAL MEDIA ON CONSUMER’S DECISION PROCESS OF PURCHASE: A CASE OF ELAZIG PROVINCE

The importance of social media has enormously increased with the development of internet and communication technologies. Especially, social media attracts enterprises and consumers interest as a result of its existence in every aspect of human life and its presentation of various advantages. Accordi...

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Autores principales: Nurcan YÜCEL, Lokman KIZKAPAN
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Publicado: Fırat University 2019
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Acceso en línea:https://doaj.org/article/3ac22c47e09a4fc3b0e7068762886a16
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spelling oai:doaj.org-article:3ac22c47e09a4fc3b0e7068762886a162021-11-24T09:20:48ZTHE EFFECT OF SOCIAL MEDIA ON CONSUMER’S DECISION PROCESS OF PURCHASE: A CASE OF ELAZIG PROVINCE2148-416310.9761/JASSS3583https://doaj.org/article/3ac22c47e09a4fc3b0e7068762886a162019-08-01T00:00:00Zhttps://jasstudies.com/index.jsp?mod=tammetin&makaleadi=440619947_34-Yrd.%20Do%C3%A7.%20Dr.%20Nurcan%20Y%C3%BCcel.pdf&key=27996https://doaj.org/toc/2148-4163The importance of social media has enormously increased with the development of internet and communication technologies. Especially, social media attracts enterprises and consumers interest as a result of its existence in every aspect of human life and its presentation of various advantages. Accordingly, a research model was developed in order to determine what kind of effect it has on perception, attitude and purchasing behavior in consumer purchase decision process. For testing the research model, a survey was made with 700 people. The research sample consists of people, age 18+, who live in the 37 different neighbourhoods in Elazig. The first and second part of the study, literature review has been done in terms of the social media marketing and the effect of social media on consumer purchase decision process. Also, in the third part, a research has been conducted about Elazig province to analyze the effects of social media on consumer purchase decision process. As a result of this study, it is found out that there is a relation between consumers’ social media usage and sharing their perception towards social media, their attitudes towards social media, their purchasing behavior and lastly their experinces through social media.Nurcan YÜCELLokman KIZKAPANFırat Universityarticlesocial mediamarketing of social mediaconsumerconsumer behaviordecision processSocial SciencesHSocial sciences (General)H1-99DEENFRTRJournal of Academic Social Science Studies , Vol 9, Iss 53, Pp 481-499 (2019)
institution DOAJ
collection DOAJ
language DE
EN
FR
TR
topic social media
marketing of social media
consumer
consumer behavior
decision process
Social Sciences
H
Social sciences (General)
H1-99
spellingShingle social media
marketing of social media
consumer
consumer behavior
decision process
Social Sciences
H
Social sciences (General)
H1-99
Nurcan YÜCEL
Lokman KIZKAPAN
THE EFFECT OF SOCIAL MEDIA ON CONSUMER’S DECISION PROCESS OF PURCHASE: A CASE OF ELAZIG PROVINCE
description The importance of social media has enormously increased with the development of internet and communication technologies. Especially, social media attracts enterprises and consumers interest as a result of its existence in every aspect of human life and its presentation of various advantages. Accordingly, a research model was developed in order to determine what kind of effect it has on perception, attitude and purchasing behavior in consumer purchase decision process. For testing the research model, a survey was made with 700 people. The research sample consists of people, age 18+, who live in the 37 different neighbourhoods in Elazig. The first and second part of the study, literature review has been done in terms of the social media marketing and the effect of social media on consumer purchase decision process. Also, in the third part, a research has been conducted about Elazig province to analyze the effects of social media on consumer purchase decision process. As a result of this study, it is found out that there is a relation between consumers’ social media usage and sharing their perception towards social media, their attitudes towards social media, their purchasing behavior and lastly their experinces through social media.
format article
author Nurcan YÜCEL
Lokman KIZKAPAN
author_facet Nurcan YÜCEL
Lokman KIZKAPAN
author_sort Nurcan YÜCEL
title THE EFFECT OF SOCIAL MEDIA ON CONSUMER’S DECISION PROCESS OF PURCHASE: A CASE OF ELAZIG PROVINCE
title_short THE EFFECT OF SOCIAL MEDIA ON CONSUMER’S DECISION PROCESS OF PURCHASE: A CASE OF ELAZIG PROVINCE
title_full THE EFFECT OF SOCIAL MEDIA ON CONSUMER’S DECISION PROCESS OF PURCHASE: A CASE OF ELAZIG PROVINCE
title_fullStr THE EFFECT OF SOCIAL MEDIA ON CONSUMER’S DECISION PROCESS OF PURCHASE: A CASE OF ELAZIG PROVINCE
title_full_unstemmed THE EFFECT OF SOCIAL MEDIA ON CONSUMER’S DECISION PROCESS OF PURCHASE: A CASE OF ELAZIG PROVINCE
title_sort effect of social media on consumer’s decision process of purchase: a case of elazig province
publisher Fırat University
publishDate 2019
url https://doaj.org/article/3ac22c47e09a4fc3b0e7068762886a16
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