Using Integrated Enterprise Systems to Achieve Strategic Goals: A case study of a dual mode university

Since 1999, the University of Southern Queensland has embarked on a range of initiatives designed to improve the infrastructure and systems used to support its widely ranging activities in teaching and learning and research and its expansion into new international markets. This has involved the care...

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Autor principal:	Alan Smith
Formato:	article
Lenguaje:	EN
Publicado:	Athabasca University Press 2005
Materias:	higher education enterprise systems change management integrated systems Special aspects of education LC8-6691
Acceso en línea:	https://doaj.org/article/3bb729e89a3d421290e0be37582a7e0c
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spelling	oai:doaj.org-article:3bb729e89a3d421290e0be37582a7e0c2021-12-02T19:25:49ZUsing Integrated Enterprise Systems to Achieve Strategic Goals: A case study of a dual mode university10.19173/irrodl.v6i1.2201492-3831https://doaj.org/article/3bb729e89a3d421290e0be37582a7e0c2005-03-01T00:00:00Zhttp://www.irrodl.org/index.php/irrodl/article/view/220https://doaj.org/toc/1492-3831Since 1999, the University of Southern Queensland has embarked on a range of initiatives designed to improve the infrastructure and systems used to support its widely ranging activities in teaching and learning and research and its expansion into new international markets. This has involved the careful selection and implementation of various enterprise systems, together with the use of horizontal process teams. The results of this approach are now being realized, with demonstrable improvements to many university services, together with significant cost efficiencies. This paper discusses the reasons for the changes, the processes used to drive the changes through the various university committee structures, and the outcomes of the implementation of the enterprise systems. Keywords: higher education, enterprise systems, change management, integrated systemsAlan SmithAthabasca University Pressarticlehigher educationenterprise systemschange managementintegrated systemsSpecial aspects of educationLC8-6691ENInternational Review of Research in Open and Distributed Learning, Vol 6, Iss 1 (2005)
institution	DOAJ
collection	DOAJ
language	EN
topic	higher education enterprise systems change management integrated systems Special aspects of education LC8-6691
spellingShingle	higher education enterprise systems change management integrated systems Special aspects of education LC8-6691 Alan Smith Using Integrated Enterprise Systems to Achieve Strategic Goals: A case study of a dual mode university
description	Since 1999, the University of Southern Queensland has embarked on a range of initiatives designed to improve the infrastructure and systems used to support its widely ranging activities in teaching and learning and research and its expansion into new international markets. This has involved the careful selection and implementation of various enterprise systems, together with the use of horizontal process teams. The results of this approach are now being realized, with demonstrable improvements to many university services, together with significant cost efficiencies. This paper discusses the reasons for the changes, the processes used to drive the changes through the various university committee structures, and the outcomes of the implementation of the enterprise systems. Keywords: higher education, enterprise systems, change management, integrated systems
format	article
author	Alan Smith
author_facet	Alan Smith
author_sort	Alan Smith
title	Using Integrated Enterprise Systems to Achieve Strategic Goals: A case study of a dual mode university
title_short	Using Integrated Enterprise Systems to Achieve Strategic Goals: A case study of a dual mode university
title_full	Using Integrated Enterprise Systems to Achieve Strategic Goals: A case study of a dual mode university
title_fullStr	Using Integrated Enterprise Systems to Achieve Strategic Goals: A case study of a dual mode university
title_full_unstemmed	Using Integrated Enterprise Systems to Achieve Strategic Goals: A case study of a dual mode university
title_sort	using integrated enterprise systems to achieve strategic goals: a case study of a dual mode university
publisher	Athabasca University Press
publishDate	2005
url	https://doaj.org/article/3bb729e89a3d421290e0be37582a7e0c
work_keys_str_mv	AT alansmith usingintegratedenterprisesystemstoachievestrategicgoalsacasestudyofadualmodeuniversity
_version_	1718376552559804416

Using Integrated Enterprise Systems to Achieve Strategic Goals: A case study of a dual mode university

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