The Meaning of the Empathetic Nurse–Patient Communication: A Qualitative Study

Nurse–patient communication is the foremost step in providing professional care. Nurses can use effective communication as a simple and powerful tool to create comfort, happiness, and vitality to reduce the patient's grief and suffering. This study aimed to explain the nurses’ perception of emp...

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Autores principales:	Atye Babaii, Eesa Mohammadi, Afsaneh Sadooghiasl
Formato:	article
Lenguaje:	EN
Publicado:	SAGE Publishing 2021
Materias:	Medicine (General) R5-920
Acceso en línea:	https://doaj.org/article/3d0d8e34f3854143b819f5b48e36e49b
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spelling	oai:doaj.org-article:3d0d8e34f3854143b819f5b48e36e49b2021-12-01T23:04:58ZThe Meaning of the Empathetic Nurse–Patient Communication: A Qualitative Study2374-374310.1177/23743735211056432https://doaj.org/article/3d0d8e34f3854143b819f5b48e36e49b2021-11-01T00:00:00Zhttps://doi.org/10.1177/23743735211056432https://doaj.org/toc/2374-3743Nurse–patient communication is the foremost step in providing professional care. Nurses can use effective communication as a simple and powerful tool to create comfort, happiness, and vitality to reduce the patient's grief and suffering. This study aimed to explain the nurses’ perception of empathetic nurse–patient communication. This qualitative study was conducted with a content analysis method in 2020. Seventeen hospital nurses were recruited with maximum variation from the educational hospitals affiliated to Qom University of Medical Sciences, Qom, Iran, and semi-structured interviews were conducted until data saturation was reached. Data analysis was performed using Graneheim and Lundman approach. Nurses establish empathetic communication with patients through three main categories of: (1) having humanistic and unique behaviors with the patients; (2) providing a calm and happy environment for the patients; and (3) reducing the patients’ fear and consolation to them. These findings indicate empathetic communication that is appropriate to the conditions and needs of hospitalized patients. The three main categories were accomplished through 14 subcategories. The finding of this study can help to develop a training framework of empathetic nurse–patient communication and design instruments for measuring it.Atye BabaiiEesa MohammadiAfsaneh SadooghiaslSAGE PublishingarticleMedicine (General)R5-920ENJournal of Patient Experience, Vol 8 (2021)
institution	DOAJ
collection	DOAJ
language	EN
topic	Medicine (General) R5-920
spellingShingle	Medicine (General) R5-920 Atye Babaii Eesa Mohammadi Afsaneh Sadooghiasl The Meaning of the Empathetic Nurse–Patient Communication: A Qualitative Study
description	Nurse–patient communication is the foremost step in providing professional care. Nurses can use effective communication as a simple and powerful tool to create comfort, happiness, and vitality to reduce the patient's grief and suffering. This study aimed to explain the nurses’ perception of empathetic nurse–patient communication. This qualitative study was conducted with a content analysis method in 2020. Seventeen hospital nurses were recruited with maximum variation from the educational hospitals affiliated to Qom University of Medical Sciences, Qom, Iran, and semi-structured interviews were conducted until data saturation was reached. Data analysis was performed using Graneheim and Lundman approach. Nurses establish empathetic communication with patients through three main categories of: (1) having humanistic and unique behaviors with the patients; (2) providing a calm and happy environment for the patients; and (3) reducing the patients’ fear and consolation to them. These findings indicate empathetic communication that is appropriate to the conditions and needs of hospitalized patients. The three main categories were accomplished through 14 subcategories. The finding of this study can help to develop a training framework of empathetic nurse–patient communication and design instruments for measuring it.
format	article
author	Atye Babaii Eesa Mohammadi Afsaneh Sadooghiasl
author_facet	Atye Babaii Eesa Mohammadi Afsaneh Sadooghiasl
author_sort	Atye Babaii
title	The Meaning of the Empathetic Nurse–Patient Communication: A Qualitative Study
title_short	The Meaning of the Empathetic Nurse–Patient Communication: A Qualitative Study
title_full	The Meaning of the Empathetic Nurse–Patient Communication: A Qualitative Study
title_fullStr	The Meaning of the Empathetic Nurse–Patient Communication: A Qualitative Study
title_full_unstemmed	The Meaning of the Empathetic Nurse–Patient Communication: A Qualitative Study
title_sort	meaning of the empathetic nurse–patient communication: a qualitative study
publisher	SAGE Publishing
publishDate	2021
url	https://doaj.org/article/3d0d8e34f3854143b819f5b48e36e49b
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The Meaning of the Empathetic Nurse–Patient Communication: A Qualitative Study

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