Significant Personal Disclosure: exploring the support and development needs of HE tutors engaged in the emotion work associated with supporting students.

This paper explores emotion work taking place in the private and personalized space of supportive encounters between individual students and tutors. An emotional labour  framework is used to consider the effects on tutors of work intensification and performance requirements in learning relationships...

Descripción completa

Guardado en:
Detalles Bibliográficos
Autor principal: Jan Louise Huyton
Formato: article
Lenguaje:EN
Publicado: Association for Learning Development in Higher Education (ALDinHE) 2009
Materias:
Acceso en línea:https://doaj.org/article/3d25f94e5b9843a3b7eb537a867347d3
Etiquetas: Agregar Etiqueta
Sin Etiquetas, Sea el primero en etiquetar este registro!
Descripción
Sumario:This paper explores emotion work taking place in the private and personalized space of supportive encounters between individual students and tutors. An emotional labour  framework is used to consider the effects on tutors of work intensification and performance requirements in learning relationships with students. The paper goes on to consider professional role boundaries and staff development, training and support. The paper concludes that institutions need to recognize the existence of emotion work as a pedagogy in the context of student support or learning development. Failure to do so will have detrimental effects on tutors and the service they provide to students.