Employee Engagement as a Leading Success Factor for a Modern Bank

The main asset of banks is staff. Attracting and retaining workers of mass specialties directly involved in client work becomes an increasingly difficult task due to the “demographic pit” of the 1990s. Banks are faced with the task of maintaining operational efficiency, minimizing operational risks...

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Auteur principal: A. S. Artamonov
Format: article
Langue:EN
RU
Publié: North-West institute of management of the Russian Presidential Academy of National Economy and Public Administration 2020
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Accès en ligne:https://doaj.org/article/3d5f8175ae594a41b5731296e480aed9
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