Knowledge translation strategies for sharing evidence-based health information with older adults and their caregivers: findings from a persona-scenario method

Abstract Background By understanding the information seeking behaviors of older adults, we can better develop or iterate effective information technologies, such as the McMaster Optimal Aging Portal, that provide evidence-based health information to the public. This paper reports health-related info...

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Autores principales: Cynthia Lokker, Stephen J. Gentles, Rebecca Ganann, Rita Jezrawi, Irtaza Tahir, Opeyemi Okelana, Claudia Yousif, Alfonso Iorio, Ruta Valaitis
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Publicado: BMC 2021
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spelling oai:doaj.org-article:3dc57884fa044a07b2795d90291b36ba2021-11-28T12:09:05ZKnowledge translation strategies for sharing evidence-based health information with older adults and their caregivers: findings from a persona-scenario method10.1186/s12877-021-02588-x1471-2318https://doaj.org/article/3dc57884fa044a07b2795d90291b36ba2021-11-01T00:00:00Zhttps://doi.org/10.1186/s12877-021-02588-xhttps://doaj.org/toc/1471-2318Abstract Background By understanding the information seeking behaviors of older adults, we can better develop or iterate effective information technologies, such as the McMaster Optimal Aging Portal, that provide evidence-based health information to the public. This paper reports health-related information seeking and searching behaviours and provides strategies for effective knowledge translation (KT) to increase awareness and use of reliable health information. Methods We conducted a qualitative study with eighteen older adults using the persona-scenario method, whereby participants created personas and scenarios describing older adults seeking health information. Scenarios were analyzed using a two-phase inductive qualitative approach, with the personas as context. From the findings related to pathways of engaging with health information, we identified targeted KT strategies to raise awareness and uptake of evidence-based information resources. Results Twelve women and six men, 60 to 81 years of age, participated. In pairs, they created twelve personas that captured rural and urban, male and female, and immigrant perspectives. Some scenarios described older adults who did not engage directly with technology, but rather accessed information indirectly through other sources or preferred nondigital modes of delivery. Two major themes regarding KT considerations were identified: connecting to information via other people and personal venues (people included healthcare professionals, librarians, and personal networks; personal venues included clinics, libraries, pharmacies, and community gatherings); and health information delivery formats, (e.g., printed and multimedia formats for web-based resources). For each theme, and any identified subthemes, corresponding sets of suggested KT strategies are presented. Conclusions Our findings underline the importance of people, venues, and formats in the actions of older adults seeking trusted health information and highlight the need for enhanced KT strategies to share information across personal and professional networks of older adults. KT strategies that could be employed by organizations or communities sharing evidence-based, reliable health information include combinations of educational outreach and materials, decision support tools, small group sessions, publicity campaigns, champions/opinion leaders, and conferences.Cynthia LokkerStephen J. GentlesRebecca GanannRita JezrawiIrtaza TahirOpeyemi OkelanaClaudia YousifAlfonso IorioRuta ValaitisBMCarticleKnowledge translationInformation seeking behaviorAgedOlder adultsHealthyGeriatricsRC952-954.6ENBMC Geriatrics, Vol 21, Iss 1, Pp 1-12 (2021)
institution DOAJ
collection DOAJ
language EN
topic Knowledge translation
Information seeking behavior
Aged
Older adults
Healthy
Geriatrics
RC952-954.6
spellingShingle Knowledge translation
Information seeking behavior
Aged
Older adults
Healthy
Geriatrics
RC952-954.6
Cynthia Lokker
Stephen J. Gentles
Rebecca Ganann
Rita Jezrawi
Irtaza Tahir
Opeyemi Okelana
Claudia Yousif
Alfonso Iorio
Ruta Valaitis
Knowledge translation strategies for sharing evidence-based health information with older adults and their caregivers: findings from a persona-scenario method
description Abstract Background By understanding the information seeking behaviors of older adults, we can better develop or iterate effective information technologies, such as the McMaster Optimal Aging Portal, that provide evidence-based health information to the public. This paper reports health-related information seeking and searching behaviours and provides strategies for effective knowledge translation (KT) to increase awareness and use of reliable health information. Methods We conducted a qualitative study with eighteen older adults using the persona-scenario method, whereby participants created personas and scenarios describing older adults seeking health information. Scenarios were analyzed using a two-phase inductive qualitative approach, with the personas as context. From the findings related to pathways of engaging with health information, we identified targeted KT strategies to raise awareness and uptake of evidence-based information resources. Results Twelve women and six men, 60 to 81 years of age, participated. In pairs, they created twelve personas that captured rural and urban, male and female, and immigrant perspectives. Some scenarios described older adults who did not engage directly with technology, but rather accessed information indirectly through other sources or preferred nondigital modes of delivery. Two major themes regarding KT considerations were identified: connecting to information via other people and personal venues (people included healthcare professionals, librarians, and personal networks; personal venues included clinics, libraries, pharmacies, and community gatherings); and health information delivery formats, (e.g., printed and multimedia formats for web-based resources). For each theme, and any identified subthemes, corresponding sets of suggested KT strategies are presented. Conclusions Our findings underline the importance of people, venues, and formats in the actions of older adults seeking trusted health information and highlight the need for enhanced KT strategies to share information across personal and professional networks of older adults. KT strategies that could be employed by organizations or communities sharing evidence-based, reliable health information include combinations of educational outreach and materials, decision support tools, small group sessions, publicity campaigns, champions/opinion leaders, and conferences.
format article
author Cynthia Lokker
Stephen J. Gentles
Rebecca Ganann
Rita Jezrawi
Irtaza Tahir
Opeyemi Okelana
Claudia Yousif
Alfonso Iorio
Ruta Valaitis
author_facet Cynthia Lokker
Stephen J. Gentles
Rebecca Ganann
Rita Jezrawi
Irtaza Tahir
Opeyemi Okelana
Claudia Yousif
Alfonso Iorio
Ruta Valaitis
author_sort Cynthia Lokker
title Knowledge translation strategies for sharing evidence-based health information with older adults and their caregivers: findings from a persona-scenario method
title_short Knowledge translation strategies for sharing evidence-based health information with older adults and their caregivers: findings from a persona-scenario method
title_full Knowledge translation strategies for sharing evidence-based health information with older adults and their caregivers: findings from a persona-scenario method
title_fullStr Knowledge translation strategies for sharing evidence-based health information with older adults and their caregivers: findings from a persona-scenario method
title_full_unstemmed Knowledge translation strategies for sharing evidence-based health information with older adults and their caregivers: findings from a persona-scenario method
title_sort knowledge translation strategies for sharing evidence-based health information with older adults and their caregivers: findings from a persona-scenario method
publisher BMC
publishDate 2021
url https://doaj.org/article/3dc57884fa044a07b2795d90291b36ba
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