Analyzing predictors of customer satisfaction and assessment of retail banking problems in Pakistan
The current study has tried to explore the types of services provided by Pakistan. A total of 1,089 bank customers affiliated with eight major banks across four major cities were interviewed through specified questionnaire. The gender wise distribution is 87% males and 13% female of the interviewed,...
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Main Authors: | , , , |
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Format: | article |
Language: | EN |
Published: |
Taylor & Francis Group
2017
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Online Access: | https://doaj.org/article/3dcbadde1cda496f87c28ed7158499ab |
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