Assessment of a Contribution of “Hotlines” Work to Development of Communication Channels between Public Authorities and Institutes of Civil Society

The article analyzes the experience of interaction of public authorities of the constituent entities of the Russian Federation in the field of health protection with civil society institutions through the use of telecommunication systems. The author has studied in detail the main characteristics of...

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Autor principal:	G. A. Zakharenko
Formato:	article
Lenguaje:	EN RU
Publicado:	North-West institute of management of the Russian Presidential Academy of National Economy and Public Administration 2019
Materias:	«hot lines» feedback state policy in the field of public health openness communications in the field of public health Political institutions and public administration (General) JF20-2112
Acceso en línea:	https://doaj.org/article/3ea3b06ef52c42229e373f10555bf92f
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id	oai:doaj.org-article:3ea3b06ef52c42229e373f10555bf92f
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spelling	oai:doaj.org-article:3ea3b06ef52c42229e373f10555bf92f2021-11-12T10:46:10ZAssessment of a Contribution of “Hotlines” Work to Development of Communication Channels between Public Authorities and Institutes of Civil Society1726-11391816-859010.22394/1726-1139-2019-8-127-135https://doaj.org/article/3ea3b06ef52c42229e373f10555bf92f2019-09-01T00:00:00Zhttps://www.acjournal.ru/jour/article/view/1175https://doaj.org/toc/1726-1139https://doaj.org/toc/1816-8590The article analyzes the experience of interaction of public authorities of the constituent entities of the Russian Federation in the field of health protection with civil society institutions through the use of telecommunication systems. The author has studied in detail the main characteristics of the work of the “hot lines”, such as: number, date of creation, monthly average workload, as well as the subject matter of the calls. The use of the study, including the mathematical apparatus, made it possible to identify the strengths and weaknesses of this communication resource, as well as identify the possibilities for its further development to improve communication between government bodies and civil society institutions.G. A. ZakharenkoNorth-West institute of management of the Russian Presidential Academy of National Economy and Public Administration article«hot lines»feedbackstate policy in the field of public healthopennesscommunications in the field of public healthPolitical institutions and public administration (General)JF20-2112ENRUУправленческое консультирование, Vol 0, Iss 8, Pp 127-135 (2019)
institution	DOAJ
collection	DOAJ
language	EN RU
topic	«hot lines» feedback state policy in the field of public health openness communications in the field of public health Political institutions and public administration (General) JF20-2112
spellingShingle	«hot lines» feedback state policy in the field of public health openness communications in the field of public health Political institutions and public administration (General) JF20-2112 G. A. Zakharenko Assessment of a Contribution of “Hotlines” Work to Development of Communication Channels between Public Authorities and Institutes of Civil Society
description	The article analyzes the experience of interaction of public authorities of the constituent entities of the Russian Federation in the field of health protection with civil society institutions through the use of telecommunication systems. The author has studied in detail the main characteristics of the work of the “hot lines”, such as: number, date of creation, monthly average workload, as well as the subject matter of the calls. The use of the study, including the mathematical apparatus, made it possible to identify the strengths and weaknesses of this communication resource, as well as identify the possibilities for its further development to improve communication between government bodies and civil society institutions.
format	article
author	G. A. Zakharenko
author_facet	G. A. Zakharenko
author_sort	G. A. Zakharenko
title	Assessment of a Contribution of “Hotlines” Work to Development of Communication Channels between Public Authorities and Institutes of Civil Society
title_short	Assessment of a Contribution of “Hotlines” Work to Development of Communication Channels between Public Authorities and Institutes of Civil Society
title_full	Assessment of a Contribution of “Hotlines” Work to Development of Communication Channels between Public Authorities and Institutes of Civil Society
title_fullStr	Assessment of a Contribution of “Hotlines” Work to Development of Communication Channels between Public Authorities and Institutes of Civil Society
title_full_unstemmed	Assessment of a Contribution of “Hotlines” Work to Development of Communication Channels between Public Authorities and Institutes of Civil Society
title_sort	assessment of a contribution of “hotlines” work to development of communication channels between public authorities and institutes of civil society
publisher	North-West institute of management of the Russian Presidential Academy of National Economy and Public Administration
publishDate	2019
url	https://doaj.org/article/3ea3b06ef52c42229e373f10555bf92f
work_keys_str_mv	AT gazakharenko assessmentofacontributionofhotlinesworktodevelopmentofcommunicationchannelsbetweenpublicauthoritiesandinstitutesofcivilsociety
_version_	1718430728701607936

Assessment of a Contribution of “Hotlines” Work to Development of Communication Channels between Public Authorities and Institutes of Civil Society

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