THE RESEARCH OF RELATIONSHIP BETWEEN PATIENT SATISFACTION, PATIENT LOYALTY AND DEMOGRAPHIC FACTORS

This study has two primary objectives. First of all, it is to determine the impact of patient satisfaction on patient loyalty. The second objective is to determine the relationship between demographic variables, patient satisfaction and patient loyalty. Among demographic variables, patients' ag...

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Autor principal: İbrahim Çetintürk
Formato: article
Lenguaje:DE
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Publicado: Fırat University 2019
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Acceso en línea:https://doaj.org/article/3fbc02fb1c1e49628e994f660c674f7e
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