Zoom Exhaustion & Fatigue Scale

In 2020, video conferencing went from a novelty to a necessity, and usage skyrocketed due to shelter-in-place throughout the world. However, there is a scarcity of academic research on the psychological effects and mechanisms of video conferencing, and scholars need tools to understand this drastica...

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Autores principales: G. Fauville, M. Luo, A.C.M. Queiroz, J.N. Bailenson, J. Hancock
Formato: article
Lenguaje:EN
Publicado: Elsevier 2021
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Acceso en línea:https://doaj.org/article/42e02fd3bba74b2ab84e27d53de1de70
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spelling oai:doaj.org-article:42e02fd3bba74b2ab84e27d53de1de702021-12-01T05:04:27ZZoom Exhaustion & Fatigue Scale2451-958810.1016/j.chbr.2021.100119https://doaj.org/article/42e02fd3bba74b2ab84e27d53de1de702021-08-01T00:00:00Zhttp://www.sciencedirect.com/science/article/pii/S2451958821000671https://doaj.org/toc/2451-9588In 2020, video conferencing went from a novelty to a necessity, and usage skyrocketed due to shelter-in-place throughout the world. However, there is a scarcity of academic research on the psychological effects and mechanisms of video conferencing, and scholars need tools to understand this drastically scaled usage. The current paper presents the development and validation of the Zoom Exhaustion & Fatigue Scale (ZEF Scale). In one qualitative study, we developed a set of interview prompts based on previous work on media use. Those interviews resulted in the creation of 49 survey items that spanned several dimensions. We administered those items in a survey of 395 respondents and used factor analyses to reduce the number of items from 49 to 15, revealing five dimensions of fatigue: general, social, emotional, visual, and motivational fatigue. Finally, in a scale validation study based on 2724 respondents, we showed the reliability of the overall scale and the five factors and demonstrated scale validity in two ways. First, frequency, duration, and burstiness of Zoom meetings were associated with a higher level of fatigue. Second, fatigue was associated with negative attitudes towards the Zoom meetings. We discuss future directions for validation and expansion of the scale.G. FauvilleM. LuoA.C.M. QueirozJ.N. BailensonJ. HancockElsevierarticleVideoconferenceZoom fatigueNonverbal mechanismsCommunicationScaleElectronic computers. Computer scienceQA75.5-76.95PsychologyBF1-990ENComputers in Human Behavior Reports, Vol 4, Iss , Pp 100119- (2021)
institution DOAJ
collection DOAJ
language EN
topic Videoconference
Zoom fatigue
Nonverbal mechanisms
Communication
Scale
Electronic computers. Computer science
QA75.5-76.95
Psychology
BF1-990
spellingShingle Videoconference
Zoom fatigue
Nonverbal mechanisms
Communication
Scale
Electronic computers. Computer science
QA75.5-76.95
Psychology
BF1-990
G. Fauville
M. Luo
A.C.M. Queiroz
J.N. Bailenson
J. Hancock
Zoom Exhaustion & Fatigue Scale
description In 2020, video conferencing went from a novelty to a necessity, and usage skyrocketed due to shelter-in-place throughout the world. However, there is a scarcity of academic research on the psychological effects and mechanisms of video conferencing, and scholars need tools to understand this drastically scaled usage. The current paper presents the development and validation of the Zoom Exhaustion & Fatigue Scale (ZEF Scale). In one qualitative study, we developed a set of interview prompts based on previous work on media use. Those interviews resulted in the creation of 49 survey items that spanned several dimensions. We administered those items in a survey of 395 respondents and used factor analyses to reduce the number of items from 49 to 15, revealing five dimensions of fatigue: general, social, emotional, visual, and motivational fatigue. Finally, in a scale validation study based on 2724 respondents, we showed the reliability of the overall scale and the five factors and demonstrated scale validity in two ways. First, frequency, duration, and burstiness of Zoom meetings were associated with a higher level of fatigue. Second, fatigue was associated with negative attitudes towards the Zoom meetings. We discuss future directions for validation and expansion of the scale.
format article
author G. Fauville
M. Luo
A.C.M. Queiroz
J.N. Bailenson
J. Hancock
author_facet G. Fauville
M. Luo
A.C.M. Queiroz
J.N. Bailenson
J. Hancock
author_sort G. Fauville
title Zoom Exhaustion & Fatigue Scale
title_short Zoom Exhaustion & Fatigue Scale
title_full Zoom Exhaustion & Fatigue Scale
title_fullStr Zoom Exhaustion & Fatigue Scale
title_full_unstemmed Zoom Exhaustion & Fatigue Scale
title_sort zoom exhaustion & fatigue scale
publisher Elsevier
publishDate 2021
url https://doaj.org/article/42e02fd3bba74b2ab84e27d53de1de70
work_keys_str_mv AT gfauville zoomexhaustionampfatiguescale
AT mluo zoomexhaustionampfatiguescale
AT acmqueiroz zoomexhaustionampfatiguescale
AT jnbailenson zoomexhaustionampfatiguescale
AT jhancock zoomexhaustionampfatiguescale
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