Impact of the COVID-19 pandemic on logistics firms and their resilience: case studies in Thailand

The novel Coronavirus (COVID-19) is an infectious disease that is currently causing challenges and opportunities in all sectors worldwide. The logistic industry plays an enormous role in keeping the countries functional, and it accounts for 13.4 % of the total GDP in Thailand. This article aims to i...

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Autores principales: Ketudat Sun, Jeenanunta Chawalit
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Lenguaje:EN
Publicado: Sciendo 2021
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Acceso en línea:https://doaj.org/article/42f6106223ac4e4b8aa80013f37a1c98
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spelling oai:doaj.org-article:42f6106223ac4e4b8aa80013f37a1c982021-12-05T14:11:07ZImpact of the COVID-19 pandemic on logistics firms and their resilience: case studies in Thailand2543-912X10.2478/emj-2021-0023https://doaj.org/article/42f6106223ac4e4b8aa80013f37a1c982021-09-01T00:00:00Zhttps://doi.org/10.2478/emj-2021-0023https://doaj.org/toc/2543-912XThe novel Coronavirus (COVID-19) is an infectious disease that is currently causing challenges and opportunities in all sectors worldwide. The logistic industry plays an enormous role in keeping the countries functional, and it accounts for 13.4 % of the total GDP in Thailand. This article aims to identify and justify critical success factors for the Logistic Industries experiencing success and failure during the pandemic. The research was conducted using semi-structured interviews with top managers of three companies from March to September 2021, which is phase 4 of the pandemic. The findings we analysed using thematic analysis to understand the critical factors within the industry. Logistics companies of different sizes were selected for this purpose as case studies aimed to identify the resemblance of the effects and find the relationship with company resilience. Five key supporting factors were identified for the logistics firms to be resilient during the pandemic, including flexibility, Business Continuity Plan, market diversification, IT systems, and leadership.Ketudat SunJeenanunta ChawalitSciendoarticlecovid-19logistics industrybusiness continuity planthematic analysisthailandresilientcross-comparisonProduction management. Operations managementTS155-194ENEngineering Management in Production and Services, Vol 13, Iss 3, Pp 86-98 (2021)
institution DOAJ
collection DOAJ
language EN
topic covid-19
logistics industry
business continuity plan
thematic analysis
thailand
resilient
cross-comparison
Production management. Operations management
TS155-194
spellingShingle covid-19
logistics industry
business continuity plan
thematic analysis
thailand
resilient
cross-comparison
Production management. Operations management
TS155-194
Ketudat Sun
Jeenanunta Chawalit
Impact of the COVID-19 pandemic on logistics firms and their resilience: case studies in Thailand
description The novel Coronavirus (COVID-19) is an infectious disease that is currently causing challenges and opportunities in all sectors worldwide. The logistic industry plays an enormous role in keeping the countries functional, and it accounts for 13.4 % of the total GDP in Thailand. This article aims to identify and justify critical success factors for the Logistic Industries experiencing success and failure during the pandemic. The research was conducted using semi-structured interviews with top managers of three companies from March to September 2021, which is phase 4 of the pandemic. The findings we analysed using thematic analysis to understand the critical factors within the industry. Logistics companies of different sizes were selected for this purpose as case studies aimed to identify the resemblance of the effects and find the relationship with company resilience. Five key supporting factors were identified for the logistics firms to be resilient during the pandemic, including flexibility, Business Continuity Plan, market diversification, IT systems, and leadership.
format article
author Ketudat Sun
Jeenanunta Chawalit
author_facet Ketudat Sun
Jeenanunta Chawalit
author_sort Ketudat Sun
title Impact of the COVID-19 pandemic on logistics firms and their resilience: case studies in Thailand
title_short Impact of the COVID-19 pandemic on logistics firms and their resilience: case studies in Thailand
title_full Impact of the COVID-19 pandemic on logistics firms and their resilience: case studies in Thailand
title_fullStr Impact of the COVID-19 pandemic on logistics firms and their resilience: case studies in Thailand
title_full_unstemmed Impact of the COVID-19 pandemic on logistics firms and their resilience: case studies in Thailand
title_sort impact of the covid-19 pandemic on logistics firms and their resilience: case studies in thailand
publisher Sciendo
publishDate 2021
url https://doaj.org/article/42f6106223ac4e4b8aa80013f37a1c98
work_keys_str_mv AT ketudatsun impactofthecovid19pandemiconlogisticsfirmsandtheirresiliencecasestudiesinthailand
AT jeenanuntachawalit impactofthecovid19pandemiconlogisticsfirmsandtheirresiliencecasestudiesinthailand
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