The perioperative patient experience of hand and wrist surgical patients: An exploratory study using patient journey mapping

Patient-centred care is becoming more important in healthcare. The success of patient-centred care can be assessed by exploring the patient experience through a patient journey map. As the number of outpatient surgeries is increasing, it is important to reveal the specific characteristics of this ty...

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Autores principales: Else de Ridder, Tessa Dekkers, Jarry Porsius, Gerald Kraan, Marijke Melles
Formato: article
Lenguaje:EN
Publicado: The Beryl Institute 2018
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Acceso en línea:https://doaj.org/article/44621e4382f848e5bdf224df060f7a0a
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