An extent analysis of 3PL provider selection criteria: A case on Turkey cement sector

Outsourcing has become an increasingly popular means for businesses to improve their efficiency. Logistics outsourcing can be described as transferring some of the logistics functions to an external firm. This paper aims to identify the selection criteria that are used by logistics service providers...

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Autores principales:	Berna Bulgurcu, Gulsun Nakiboglu
Formato:	article
Lenguaje:	EN
Publicado:	Taylor & Francis Group 2018
Materias:	3pl logistics service provider selection criteria fuzzy ahp chang’s extent analysis cement industry outsourcing Business HF5001-6182 Management. Industrial management HD28-70
Acceso en línea:	https://doaj.org/article/44990a341267457f9d041bcec2b8e26f
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spelling	oai:doaj.org-article:44990a341267457f9d041bcec2b8e26f2021-12-02T14:07:32ZAn extent analysis of 3PL provider selection criteria: A case on Turkey cement sector2331-197510.1080/23311975.2018.1469183https://doaj.org/article/44990a341267457f9d041bcec2b8e26f2018-01-01T00:00:00Zhttp://dx.doi.org/10.1080/23311975.2018.1469183https://doaj.org/toc/2331-1975Outsourcing has become an increasingly popular means for businesses to improve their efficiency. Logistics outsourcing can be described as transferring some of the logistics functions to an external firm. This paper aims to identify the selection criteria that are used by logistics service providers in Turkey’s cement sector in choosing the third-party service provider. By drawing focus on Chang’s Extent Analysis on Fuzzy Analytical Hierarchy Process (FAHP), the present paper evaluates cost, service/operation quality, competencies, general attributes of firms and relational factors as the main criteria, and considers explanatory 29 sub-criteria. In doing so, a questionnaire that was prepared in the pairwise comparison model was used as a large sample to collect data from a total of 25 experts working in 14 cement companies. As a result, the analysis identifies service/operation quality as the most important one among the main criteria, and determines the service price as the most preferred criterion among the sub-criteria. The study and results both provides particular insight into a specific sector as it is based on the data collected from a large number of experts in one sector, and offers an opportunity for other sectors from the same point of view.Berna BulgurcuGulsun NakibogluTaylor & Francis Grouparticle3pllogistics service providerselection criteriafuzzy ahpchang’s extent analysiscement industryoutsourcingBusinessHF5001-6182Management. Industrial managementHD28-70ENCogent Business & Management, Vol 5, Iss 1 (2018)
institution	DOAJ
collection	DOAJ
language	EN
topic	3pl logistics service provider selection criteria fuzzy ahp chang’s extent analysis cement industry outsourcing Business HF5001-6182 Management. Industrial management HD28-70
spellingShingle	3pl logistics service provider selection criteria fuzzy ahp chang’s extent analysis cement industry outsourcing Business HF5001-6182 Management. Industrial management HD28-70 Berna Bulgurcu Gulsun Nakiboglu An extent analysis of 3PL provider selection criteria: A case on Turkey cement sector
description	Outsourcing has become an increasingly popular means for businesses to improve their efficiency. Logistics outsourcing can be described as transferring some of the logistics functions to an external firm. This paper aims to identify the selection criteria that are used by logistics service providers in Turkey’s cement sector in choosing the third-party service provider. By drawing focus on Chang’s Extent Analysis on Fuzzy Analytical Hierarchy Process (FAHP), the present paper evaluates cost, service/operation quality, competencies, general attributes of firms and relational factors as the main criteria, and considers explanatory 29 sub-criteria. In doing so, a questionnaire that was prepared in the pairwise comparison model was used as a large sample to collect data from a total of 25 experts working in 14 cement companies. As a result, the analysis identifies service/operation quality as the most important one among the main criteria, and determines the service price as the most preferred criterion among the sub-criteria. The study and results both provides particular insight into a specific sector as it is based on the data collected from a large number of experts in one sector, and offers an opportunity for other sectors from the same point of view.
format	article
author	Berna Bulgurcu Gulsun Nakiboglu
author_facet	Berna Bulgurcu Gulsun Nakiboglu
author_sort	Berna Bulgurcu
title	An extent analysis of 3PL provider selection criteria: A case on Turkey cement sector
title_short	An extent analysis of 3PL provider selection criteria: A case on Turkey cement sector
title_full	An extent analysis of 3PL provider selection criteria: A case on Turkey cement sector
title_fullStr	An extent analysis of 3PL provider selection criteria: A case on Turkey cement sector
title_full_unstemmed	An extent analysis of 3PL provider selection criteria: A case on Turkey cement sector
title_sort	extent analysis of 3pl provider selection criteria: a case on turkey cement sector
publisher	Taylor & Francis Group
publishDate	2018
url	https://doaj.org/article/44990a341267457f9d041bcec2b8e26f
work_keys_str_mv	AT bernabulgurcu anextentanalysisof3plproviderselectioncriteriaacaseonturkeycementsector AT gulsunnakiboglu anextentanalysisof3plproviderselectioncriteriaacaseonturkeycementsector AT bernabulgurcu extentanalysisof3plproviderselectioncriteriaacaseonturkeycementsector AT gulsunnakiboglu extentanalysisof3plproviderselectioncriteriaacaseonturkeycementsector
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An extent analysis of 3PL provider selection criteria: A case on Turkey cement sector

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