A Bibliometric Analysis of Service Climate as a Sustainable Competitive Advantage in Hospitality

The purpose of this study is to carry out a systematic literature review and map the service climate in hospitality to discuss the future of the construct as a sustainable competitive advantage. A bibliometric (Bibliometrix) and network (VOSviewer) analysis were conducted in order to review the lite...

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Detalles Bibliográficos
Autores principales: Hugo Palácios, Helena de Almeida, Maria José Sousa
Formato: article
Lenguaje:EN
Publicado: MDPI AG 2021
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Acceso en línea:https://doaj.org/article/4520479414704cb38262a9b167df20ce
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