A Bibliometric Analysis of Service Climate as a Sustainable Competitive Advantage in Hospitality
The purpose of this study is to carry out a systematic literature review and map the service climate in hospitality to discuss the future of the construct as a sustainable competitive advantage. A bibliometric (Bibliometrix) and network (VOSviewer) analysis were conducted in order to review the lite...
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Autores principales: | Hugo Palácios, Helena de Almeida, Maria José Sousa |
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Formato: | article |
Lenguaje: | EN |
Publicado: |
MDPI AG
2021
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Materias: | |
Acceso en línea: | https://doaj.org/article/4520479414704cb38262a9b167df20ce |
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